front of house team member

wagamama ltd; Tewkesbury; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Biweekly pay

Tips share

Flexible hours

Wagestream access

Free shift meals

50% off menu

Family-friendly policy

Uniform provided

Menu previews

Growth opportunities

Pension

Holiday allowance

Training programs

Discounts

Cycle to work

Gym memberships

Long service awards

Job summary

wagamama is hiring a part-time front of house team member to welcome guests, take orders and keep service moving smoothly from start to finish. You will suggest menu items, assist teammates, and contribute to a lively dining atmosphere. This role suits those who enjoy food and enjoy working in a busy, energetic team.

Join a brand known for great vibes, a flexible schedule, and opportunities to grow within the restaurant network while delivering memorable guest experiences.

Qualifications

• Greeting guests and taking orders.
• Recommend menu items and upsell.
• Maintain smooth service during busy periods.
• Stay calm and responsive in fast-paced environment.
• Work as part of a team.

Responsibilities

• Welcome guests and take orders with a friendly, proactive approach.
• Consciously upsell and suggest items to enhance guest experiences.
• Keep service flowing by coordinating with kitchen and front-of-house.
• Stay calm under pressure and anticipate guests' needs.

Skills

Customer service

Communication

Teamwork

Food knowledge

Tools

POS system

Job description

front of house team member | part time

at wagamama, food is life. we’re fast paced, full of energy and big on creating brilliant experiences. no scripts, no awkward service, just warm welcomes, real conversations and a team that moves together

from the first hello to the last bowl cleared, you’ll help make the restaurant feel alive

the role |

as a front of house team member, you’ll be a big part of what makes every shift special. you’ll welcome guests in, bring the menu to life and help keep service flowing smoothly from start to finish

it’s a role for people who love good food, great vibes and being right in the middle of the action

if you...

• love making people feel welcome and looked after
• enjoy talking about food and making genuine recommendations
• thrive in lively, fast moving environments
• stay calm, switched on and one step ahead when it gets busy
• notice the little things and care about getting them right
• bring good energy and love being part of a team

we’d love to hear from you

wok’s in it for you |

• biweekly pay + a share of tips*
• flexible hours to fit around your life
• access up to 30% of your earnings before payday with wagestream
• free food on shift, yes, anything on the menu, plus 50% off outside of work
• industry leading family friendly policy, with 26 weeks full pay + 13 weeks half pay for new parents
• pangaia designed uniform, made for you to make your own
• first taste of brand new menu drops before anyone else
• parties, perks and plenty of opportunities to grow with us
• all the good stuff too, pension, holiday, training, discounts, cycle to work scheme, discounted gym memberships + long service awards

we’re proud to be a disability confident employer. there’s a seat at our bench for everyone

feed yourself, feed others

*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests’ discretion and are not considered as wages by the company nor are they guaranteed in any way