Front of House Team Member

Loungers plc; Cardiff; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Meals on every shift

Tips shared among team

Wagestream pay access

50% off food & drinks

Christmas Day off

Loungefest staff party

2 days off and weekend off every sixW

Job summary

Loungers plc operates Cosy Club Cardiff, where the front of house Floor team delivers warm hospitality in a fast-paced environment. You will be part of a friendly team, handling guest engagement, orders, and service with pride from day one.

The role offers a competitive hourly rate with tips and a supportive culture that values work-life balance, staff perks, and progression opportunities across our three brands.

Qualifications

• Previous hospitality front-of-house experience is a bonus.
• Able to adapt quickly and build rapport with guests.
• Positive attitude and enjoys interacting with new people.
• 18+ due to nature of business.
• Availability for weekends and evenings as required.

Responsibilities

• Greet guests and take orders.
• Deliver friendly, efficient service.
• Maintain cleanliness and organisation on floor.
• Collaborate with team across Lounge, Cosy Club and Brightside brands.

Skills

Customer service

Hospitality

Teamwork

Communication

Job description

At Cosy Club Cardiff, you can expect casual days, vibrant evenings, and weekends where we're the life and soul of the party! From brunch and coffee to dinner and drinks, our guests join us for an experience like no other.

As part of our front of house Floor team, you'll get a competitive and fair hourly rate with tips alongside:

• A commitment to prioritise your work life balance- including 2 days off and a weekend off every six weeks
• Fair rotas with hours spread fairly and changes kept to a minimum
• Meals on every shift and paid breaks
• Tips shared equally across the team, based on hours worked.
• Power over your pay with Wagestream
• 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
• Christmas Day off!
• Focus on your development and progression and a clear understanding on how you are able to do this
• Fabulous incentives to win each month - including spa breaks, trips abroad, food and drink hampers and tickets to festivals
• An invitation to the most talked-about staff party in hospitality- Loungefest!

Most importantly we will ensure you are made to feel welcome at Cosy Club Cardiff.

We need you to be adaptable, build rapport, and above all be genuine. It's a fast-paced environment and you will need to be the type of person that thrives on this and has a natural gift for hospitality.

If you've had previous experience before great, we want to hear from you! If not, then as long as you have the right attitude and enjoy interacting with new people, this could be a great opportunity for you.

*Please note we can only employ staff aged 18 or over due to the nature of our business.

If you want to find out more about us, follow us on LinkedIn and Instagram @CosyClub