Front of House Team Member

TN United Kingdom; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company that values individuality and teamwork. As a front of house team member, you will play a vital role in creating memorable experiences for guests while working in a dynamic and supportive environment. With dedicated training and various perks, including discounts and wellness support, this position offers an exciting opportunity to grow and thrive. Embrace the philosophy of 'good change' and be part of a team that celebrates uniqueness and fosters a culture of trust and support.

Benefits

Free Food Allowance

50% Discount at Wagamama

30% Off Other TRG Brands

Dedicated Training

Fully Funded Apprenticeship Programmes

Access to Counsellors

Cycle to Work Scheme

Discounted Gym and Leisure

Family Friendly Policy

Financial Wellbeing Support

Qualifications

• No prior experience needed; training provided.
• Ability to create lasting impressions for guests.

Responsibilities

• Deliver exceptional experiences for guests.
• Work collaboratively in a team-oriented environment.

Skills

Interpersonal Skills

Team Player

Fast-Paced Environment Adaptability

Interest in Fresh Food

Job description

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£11.44 per hour + £2.80 per hour average tips*

£14 - £25 of free food allowance on every shift

50% discount at Wagamama + 30% off all other TRG brands with family and friends

Dedicated training when you start

Internal progression opportunities | Fully funded apprenticeship programmes to support your growth

Kintsugi wellness | Access to counsellors, cycle to work scheme, discounted gym + leisure

Family friendly policy | Any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

Financial wellbeing support | Access to loans repaid through your salary for those ‘strapped for cash’ moments in life

What we look for |

We're looking for someone who shares our values and can embody the Wagamama way through how you show up at work. A great team player who can work well in a fast-paced environment. You'll have good interpersonal skills and be able to deliver that all-important lasting impression and overall exceptional experience for our guests. Having an interest in fresh food and meeting great people. You don’t need experience to join us as a front of house team member; we’ll provide all the training you need.

The Wagamama way |

Kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. It shapes every dish we create and pushes us to find better ways in all we do. Our food, how we think, how we work, it has to be fresh. We are committed to championing change in both our communities and the impact on the planet.

For three whole decades, we’ve been acting differently; we don’t conform, we celebrate difference. We appreciate personality over perfection. We welcome everyone and their unique story to our benches. We promise to have your back, working together to build close bonds of trust and support. We create safe spaces where we can have real conversations with open hearts and open minds.

All we ask is for you to dish up what makes you different.