Front of House Team Member

Zizzi; Cambridge; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Free meals on shift

50% off meals when off shift

Earned wage access via Stream

Flexible hours

Minimum-hour contract

24/7 Virtual GP

Employee Assistance Program

Discounts on travel and cinema

Career development opportunities

Job summary

Zizzi Cambridge is looking for a Front of House Team Member to bring warmth and hospitality to every table. As a waiter, you’ll guide guests through the menu, recommend dishes and drinks, and ensure smooth service from greeting to paying the bill.

You’ll own your section, work closely with kitchen and bar teams, and use your personality to create memorable experiences. The role is fast-paced, requires reliability for evenings and weekends, and offers development opportunities.

Qualifications

• Energetic and personable for a fast-paced hospitality role.
• Able to communicate clearly with guests and colleagues.
• Willingness to work evenings and weekends.

Responsibilities

• Be a menu expert and confidently recommend dishes, drinks and desserts.
• Own your section and manage tables efficiently while coordinating with kitchen and bar teams.
• Bring your individuality to enhance guest experience with thoughtful touches.
• Live our values, support your team during busy periods.

Skills

Hospitality

Communication

Customer service

Teamwork

Tools

POS System

Job description

Our story:

Zizzi started in 1999 with a big oven, a little wine, and a dream to serve Italian, our way. You'll know us for good times, bubbly pizza, and fresh pasta. We don’t do bland food, people or restaurants.

About the role:

As a Front of House Team Member (or Waiter), you set the tone. Service at Zizzi isn't about scripts. We're looking for real people who can give genuine hospitality. From the first hello to grating cheese like a pro, you'll ensure our guests have a feel-good experience. It’s fast-paced and hands-on, but always a team effort.

What you’ll do:

• Be a menu expert. Confidently recommend our dishes, drinks, and desserts.
• Own your section. Serve food and drinks with pride, managing tables efficiently while working with the kitchen and bar teams.
• Add your own touch. Use your individuality to spot small details that can make a big difference to your guests' experience - like a surprise treat on a big day.
• Live our values, aim to be better than yesterday, and support your team during busy rushes.

What’s in it for you:

• Free meals when you're on shift, and 50% off when you aren't.
• Access your earned wages whenever you need them with Stream.
• Flexible hours and the guaranteed stability of aminimum-hour contract. Fit work around your family, studies or social life.
• 24/7 Virtual GP and Employee Assistance Program.
• Discounts on travel, cinema, and top brands.
• Career development opportunities. We can help you grow from Team Member to Management.

What we're looking for:

• Positive energy for a busy, high-energy environment.
• Reliable and available for evenings, weekends, and busy holiday periods.
• A people person with confidence and strong communication skills that let your personality shine.

Why you’ll fit right in:

We want you front and centre, as you are, from day 1. We love individuality - bold tattoos, bad singing, big laugh, brave choices. We're a Times Top 500 Employer because we celebrate everyone's differences. While we're on that, we're also the only Italian restaurant in the FT's UK’s Best Employers 2026 Special Report (all about working conditions, salary, potential for development and company image).