Front Of House Team Member

Parker's Tavern; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading restaurant in Cambridge seeks a Front of House Team Member to create memorable guest experiences and uphold service standards. This role requires passion for hospitality, excellent communication skills, and the ability to work in a busy environment. Full or part-time contracts available with competitive pay and perks.

Benefits

Competitive salary

Free meals on duty

Team Member Parties

Room and F&B discounts

Refer a friend bonus

Qualifications

• Previous experience in a Waiter/waitress role is a plus.
• Flexibility in availability is required for busy shifts, including evenings & weekends.

Responsibilities

• Create memorable experiences for guests and ensure a clean and safe environment.
• Communicate effectively with kitchen and team members.
• Deliver service steps consistently and uphold high hygiene standards.

Skills

Passion for hospitality

Excellent communication skills

Attention to detail

Job description

About Us

University Arms consists of 192 design-led bedrooms, complemented by Parker’s Tavern, a high-end, quintessentially British Restaurant and Bar, Library, and a stunning Ballroom. Set in the heart of Cambridge, University Arms is the ‘go to’ destination, alluring visitors with the promise of a sense of modern luxury.

Parker’s Tavern has been reviewed widely in the media, receiving high praise from renowned restaurant and bar critics. The incredible food and the stylish university-inspired dining space combine to create the Parker’s Tavern experience, crafting an atmosphere of laid-back sophistication during the day, with a vibrant buzz in the evenings.

What Will You Be Doing

As a Front of House Team Member, you are the reason why our Guests keep coming back for more. You will work as part of a team to serve our Guests and create authentic experiences and exceed expectations from breakfast right through to dinner, to ensure that every guest wants to return. Duties as a Waiter/Waitress will include, but not be limited to:

THE DUTIES

• You’re the face of our guests’ experience, making sure that from the moment they arrive to when they leave, they’re having a memorable experience.
• Constantly seeking out opportunities to go above and beyond for our guests. Make it your mission to ensure that every guest leaves happy.
• Confidently deliver the key restaurant processes and standards, including our service steps, and demonstrate these consistently.
• Have an eye for detail and very high standards when it comes to our service, hygiene, safety, and cleanliness standards.
• Have full knowledge and understanding of all food and beverage items on the menu.
• Ensure clear and effective communication with the kitchen and other Team Members.
• We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests.
  
  

What Are We Looking For In You

• Passion for hospitality – you’re all about creating memorable experiences for others.
• Previous experience in a Waiter/waitress role is a plus.
• You want to be part of a team that works hard, supports each other, and has fun along the way.
• This role requires flexibility in your working week to meet business needs.
• Have excellent communication skills and strong attention to detail.
• The restaurant is busy all day and so you will need to be flexible in your availability to work mornings, evenings & weekends. Full or part-time contracts may be available.
• Having a reliable method of transportation to the hotel is essential – we have no on-site parking.
  
  

THE PERKS

As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:

• Competitive salary
• Free meals on duty
• Team Member Parties
• Room and F&B discounts across the Marriott portfolio
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them!
  
  

Right To Work

In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.

Pay

£12.24 per hour, plus £1.60 Tronc per hour

Hours

42.5 hours per week