Front of House Team Leader - West Sussex

Social Pub & Kitchen; Chichester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading pub and kitchen venue in Chichester seeks an experienced Front of House Team Leader to lead and motivate a team to deliver an exceptional guest experience. The ideal candidate will engage confidently with guests, uphold high standards of service, and work closely with management. Benefits include a rewards card, discounts, and flexible working arrangements.

Benefits

25% off food and drink for you and friends

Online discounts portal

VIP entry to pubs and bars

Hotel discounts

Flexible working

Corporate discount rates

Discounted dental insurance

Early access to earned wages

Award-winning development programmes

Qualifications

• Must be 18 or over due to alcohol sale responsibilities.
• Experience in a similar role is preferred.
• Ability to lead and motivate a team effectively.

Responsibilities

• Lead and motivate the team to deliver exceptional guest experiences.
• Work alongside management to achieve shared vision.
• Maintain operations consistency.

Skills

Team leadership

Guest engagement

Service and hospitality

Job description

Overview

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Chantry.

Responsibilities

• Lead, motivate and encourage the wider team to deliver an amazing guest experience at The Chantry.
• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Engage confidently with guests and ensure high standards of service and hospitality.

Disability and recruitment

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Chantry directly.

About Stonegate Group and The Chantry

Stonegate Group is the UK\'s largest operator of pubs, bars, and late-night venues, with well-loved brands like Slug & Lettuce, Be At One, and Popworld. We\'re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

At Social Pub and Kitchen, we pride ourselves on being individually crafted and delivering great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether for Bottomless Brunch, sport or a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it\'s live it\'s on, and we are the place to watch it. The Chantry is Chichester\'s premier location for cocktails, craft, and quality food. Our guests can enjoy the lively, fun atmosphere of a sports bar. With DJs in the evening and brunches in the mornings, life at The Chantry is never dull. We have sports, spirits, and socials, with Chichester University being on our doorstep. Our deals make sure all of our customers leave satisfied.

Benefits

• Reward Card via the MiXR App - 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards - Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• David Lloyd Corporate Discount Rates
• Discounted Dental Insurance
• Stream - Early access to your earned wages
• Award-winning development programmes

To be considered for the Front of House Team Leader position at The Chantry you must be 18 or over as the roles involves the sale of alcohol.