Front of House Team Leader - The Punchbowl

Butcombe Group; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality business in London is seeking a front of house supervisor. In this role, you will deliver exceptional bar and waiting hospitality while supporting the management team. The opportunity includes competitive pay, industry-leading training, and a supportive work environment with a focus on mental health initiatives. Join a company recognized for its culinary excellence and enjoy various perks including discounted food and potential accommodation.

Benefits

Competitive hourly rate

75% off food on shift

Potential accommodation

Industry-leading training and development

Access to cashback platform

Support for mental health initiatives

Team parties and industry rewards

Responsibilities

• Deliver exceptional bar and waiting hospitality to customers.
• Support the management team in leading a shift.

Job description

We are a bold, award-winning business that prides itself on empowering our teams with the autonomy to operate boutique, premium establishments that impress our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards, taking a different approach by always striving to be the best.

We are seeking a front of house supervisor to join our team. This role involves delivering exceptional bar and waiting hospitality to our customers and supporting the management team in leading a shift.

Located in a quiet side street, this 300-year-old pub offers three distinct dining experiences to suit any mood.

What’s in it for you?

• The opportunity to work for an award-winning business recognized at the National Publican Awards, including awards for Best Food, Premium Food Offer, and Best Managed Pub Co (2024). You will work alongside some of the most talented individuals in the industry.
• Access to Liberation Life, a platform offering cashback with major retailers, savings on holidays, groceries, gifts, and more.
• The chance to gain experience across a diverse and eclectic company with various food offers. We encourage collaboration and give you the independence to drive your pub's success and implement your ideas.
• A competitive hourly rate, tips, 75% off food on shift, and potential accommodation.
• Industry-leading training and development through our ‘Pillars of Progression’ program.
• Support and coaching from our operations team and experienced managers.
• The opportunity to work with locally sourced, award-winning food and drink, including our own beer.
• Tools and significant investments in our properties to help you excel in your role.
• The excitement of team parties, events, training courses, and industry rewards, discounts, and benefits, including 50% off food on shift.
• We care about our team. We support mental health initiatives through the Burnt Chef Project and offer a 24/7 Employee Assistance Program.