Front of House Team Leader - Social Pub & Kitchen

Stonegate Company Ltd.; Sutton Coldfield; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

MiXR App – 25% off food and drink

VIP entry to pubs and bars

Team and staff discounts

Flexible working

Development programmes

Job summary

Stonegate Group is seeking a Front of House Team Leader for Station in Sutton Coldfield. You will lead and motivate the front of house team to deliver an amazing guest experience, balancing warmth with efficient service during busy periods.

Work closely with management to maintain smooth operations, uphold our guest-focused standards, and foster a welcoming environment where guests feel valued and well looked after. 18+ applicants encouraged to apply.

Qualifications

• Experience leading front-of-house teams.
• Ability to motivate and encourage the team to deliver great guest experiences.
• Commitment to creating a welcoming guest environment.

Responsibilities

• Lead and motivate the front of house team at Station.
• Collaborate with management to execute the shared vision for the venue.
• Maintain smooth operations and consistency across service areas.
• Foster a warm, welcoming environment where guests feel valued.

Skills

Team leadership

Guest service

Operations support

Job description

Location - Station

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Station.

Can you…

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. Situated right next to Sutton Coldfield train station, The Station is in the heart of the town and community. We are a great destination pub for those special nights, including our famous comedy nights, live music, and garden DJ.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Station you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Station directly.