Front of House Team Leader - George Inn

Butcombe Group; Bath; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known pub and restaurant group in Bath is seeking a front of house supervisor. You'll provide exceptional service, lead shifts, and enjoy a range of benefits, including a competitive rate and industry-leading training. Ideal candidates will have experience in hospitality and a passion for customer service.

Benefits

75% off food on shift

Equal share of tips

Access to wellness programs

Industry-leading training and development

Qualifications

• Experience in hospitality or restaurant environments is preferred.
• Ability to support management in leading shifts.

Responsibilities

• Deliver exceptional hospitality to customers.
• Support management in leading a shift.

Skills

Exceptional bar and waiting hospitality

Team leadership

Job description

We are a bold, award-winning business that prides itself on empowering our teams with the autonomy to operate boutique, premium establishments that impress our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards, taking a different approach to others; always striving to be the best we can be.

We are seeking a front of house supervisor to join our team. This role involves delivering exceptional bar and waiting hospitality to our customers and supporting our management team in leading a shift.

What’s in it for you?

• The opportunity to work for an award-winning business, recognized at the National Publican Awards with accolades such as Best Food and Premium Food Offer and Best Managed Pub Co (2024). You will work alongside some of the most talented individuals in the industry.
• Access to Liberation Life, a platform offering cashback with major retailers and savings on holidays, groceries, gifts, and more.
• The chance to work in a diverse, eclectic company, gaining experience across various businesses and food offers. We encourage a collaborative approach to business development, giving you the independence to drive your pub's success and implement your ideas.
• A competitive hourly rate, an equal share of tips, and 75% off food on shift. Accommodation may also be available.
• Industry-leading training and development through our ‘Pillars of Progression’ programme, including bespoke training plans.
• Additional support and coaching from our operations team and experienced managers.
• Opportunity to work with locally sourced, award-winning food and drink, including our own beer.
• We provide the tools and invest in our properties to help you succeed.
• Enjoy team parties, events, training courses, and industry rewards, discounts, and benefits, including 50% off food on shift.
• We care about our team’s well-being, supporting mental health through the Burnt Chef Project and offering a 24/7 Employee Assistance Program.