Front of House Team Leader | Flexible Hours & Guest Experience

Stonegate Group; England; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Reward Card 25% off food and drink

VIP entry to our pubs and bars

Flexible working

Hotel discounts

Dental insurance

Stream – earned wage access

Award-winning development programmes

Job summary

The George Tapps is part of Stonegate Group, the UK’s largest operator of pubs, bars, and late-night venues. We are seeking an experienced Front of House Team Leader to guide the team at The George Tapps Bournemouth and deliver an outstanding guest experience in a vibrant setting.

You will work closely with management to ensure smooth operations, consistency, and a warm, welcoming atmosphere for every guest.

Qualifications

• 18+ years of age due to alcohol sales.
• Previous front of house leadership experience preferred.
• Excellent guest service and communication skills.

Responsibilities

• Lead and motivate front of house team to deliver an exceptional guest experience.
• Coordinate smooth service operations and maintain consistency across shifts.
• Foster a warm, welcoming environment for guests and staff alike.

Skills

Guest service

Team leadership

Operations support

Welcoming environment

Tools

POS systems

Job description

The George Tapps is part of Stonegate Group, the UK’s largest operator of pubs, bars, and late-night venues. We are seeking an experienced Front of House Team Leader to guide the team at The George Tapps Bournemouth and deliver an outstanding guest experience in a vibrant setting.

You will work closely with management to ensure smooth operations, consistency, and a warm, welcoming atmosphere for every guest.