Front of House Team Leader - Fish Inn

Butcombe Group; New Forest; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join an award-winning company as a Front of House Supervisor, where you'll deliver exceptional hospitality and support management in a vibrant environment. Enjoy competitive pay, industry-leading training, and the opportunity to work with talented professionals while managing a premium establishment.

Benefits

75% off food on shift

Potential accommodation

Access to cashback with major retailers through Liberation Life

Team parties and events

24/7 Employee Assistance Program

Qualifications

• Experience in hospitality or front-of-house roles is advantageous.
• Strong communication skills and ability to work in a team environment.

Responsibilities

• Deliver exceptional hospitality to guests at the bar and dining areas.
• Support and assist the management team in leading shifts.

Skills

Customer Service

Team Leadership

Hospitality Management

Job description

We are a bold, award-winning business that prides itself on empowering our teams with the autonomy to operate boutique, premium establishments that impress our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards, adopting a different approach by always striving to be the best.

We are seeking a Front of House Supervisor to join our team. This role involves delivering exceptional bar and waiting hospitality to our guests and supporting our management team in leading a shift.

What’s in it for you?

• The opportunity to work for an award-winning company that has received multiple prestigious awards, including at the National Publican Awards for Best Food and Premium Food Offer and Best Managed Pub Co (2024). You will work alongside some of the most talented industry professionals.
• Access to Liberation Life, a platform offering cashback with major retailers, savings on holidays, groceries, gifts, and more.
• The chance to gain experience across a diverse range of businesses and food offerings. We encourage a collaborative approach to business development, giving you the independence to drive your pub's success and implement your ideas.
• A competitive hourly rate, tips, 75% off food on shift, and potential accommodation.
• Industry-leading training and development through our ‘Pillars of Progression’ programme.
• Additional support and coaching from our operations team and experienced managers.
• The opportunity to work with locally sourced, award-winning food and drink, including our own beer.
• Support with the tools and investments needed to excel in your role.
• Enjoy team parties, events, training courses, and industry benefits, including 50% off food on shift.
• We care about our team’s well-being, supporting mental health initiatives like the Burnt Chef Project and offering a 24/7 Employee Assistance Program.