Front of House Team Leader experienced

The People's Pub - Stonegate Group; March; On-site; GBP 40,000 - 60,000; Full time

Job summary

A popular local pub in March is searching for a Front of House Team Leader to lead and motivate the team, ensuring an excellent guest experience. Ideal candidates will have strong leadership skills and a passion for customer service. With many perks including discounts and flexible working hours, this role is a great opportunity for a driven individual looking to thrive in a vibrant pub environment.

Benefits

25% off food and drink

Online benefits portal

VIP entry to pubs

Flexible working

Discounted Dental Insurance

Early access to earned wages

Award-winning development programs

Qualifications

• Must be 18 years or older to handle alcohol.
• Experience in a leadership role in a hospitality setting is preferred.

Responsibilities

• Lead and motivate the team to provide an excellent guest experience.
• Ensure smooth operational consistency.
• Create a warm and welcoming environment for guests.

Skills

Leadership

Team motivation

Customer service

Job description

Location - Ye Olde Griffin Hotel

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Ye Olde Griffin Hotel.

Can you…

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Ye Olde Griffin Hotel is located in the middle of High Street in March and is perfect for those looking to stay centrally in the area. We are accessible by car, train, and bus, with March train station just a 15-minute walk from the hotel.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• David Lloyd Corporate Discount Rates
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Ye Olde Griffin Hotel you must be 18 or over as the role involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Ye Olde Griffin Hotel directly.