Front-of-House Team Leader: Drive the Shift

Kentucky Fried Chicken (KFC); Gloucester; On-site; GBP 22,000 - 30,000; Full time

Job summary

Kentucky Fried Chicken (KFC) is looking for a hands-on leader to guide the restaurant floor, drive the team to hit targets, and ensure guests leave happy. You will lead from the front, coach staff, and keep the operation running smoothly behind the scenes during busy shifts.

You should be a natural leader who enjoys developing people, building a cohesive crew, and staying composed under pressure to make smart, timely decisions that keep service moving and guests satisfied.

Qualifications

• Experience leading teams in a fast-paced environment.
• Ability to coach and develop staff to reach targets.
• Strong decision-making under pressure and effective communication.

Responsibilities

• Lead from the front and set the pace for the team.
• Build your crew by coaching, supporting, and recognizing growth.
• Keep operations running smoothly with shift planning and stock checks.
• Demonstrate natural leadership to bring out the best in people.
• Create a positive, energetic environment that keeps the crew motivated.
• Stay calm and make smart calls when it matters in busy moments.

Skills

Team leadership

Staff coaching

People management

Decision making under pressure

Communication

Frontline operations

Job description

Kentucky Fried Chicken (KFC) is looking for a hands-on leader to guide the restaurant floor, drive the team to hit targets, and ensure guests leave happy. You will lead from the front, coach staff, and keep the operation running smoothly behind the scenes during busy shifts.

You should be a natural leader who enjoys developing people, building a cohesive crew, and staying composed under pressure to make smart, timely decisions that keep service moving and guests satisfied.