Front of House Team Leader - Dorset

Slug & Lettuce; Poole; On-site; GBP 22,000 - 28,000; Full time

Job summary

Slug & Lettuce is seeking an experienced Front of House Team Leader in Poole to lead our vibrant team and enhance guest experiences. This role requires strong leadership and customer service skills, with opportunities for rewards and flexible working arrangements. Join us to create memorable moments in our lively cocktail bar environment!

Benefits

Reward Card – 25% off food and drink

Online benefits portal for discounts

VIP entry to our Pubs and Bars

Stonegate Hotel Discounts

Flexible working

David Lloyd Corporate Discount Rates

Discounted Dental Insurance

Wagestream – Early access to earned wages

Award-winning development programmes

Qualifications

• Must be 18 or over due to alcohol sale.
• Experience in a supervisory role is required.

Responsibilities

• Lead, motivate, and encourage the team to deliver guest experiences.
• Maintain smooth operations and consistency.
• Foster a welcoming environment for guests.

Skills

Leadership

Team Motivation

Customer Service

Job description

Front of House Team Leader - Dorset

Location - Slug And Lettuce

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Slug And Lettuce.

Can you…

• Work alongside the management team to bring our shared vision to life.

• Help maintain smooth operations and consistency.

• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Slug & Lettuce is a lively cocktail bar situated on Poole High Street. Our stylish venue is perfect for celebrating any occasion. We boast a wide variety of offers, such as Bottomless Brunch, Afternoon Tea and Cocktail Masterclasses.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

• Award winning development programmes

To be considered for the Front of House Team Leader position at Slug And Lettuce you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.