Front of House Team Leader – Create Welcoming Pub Experience

Stonegate Company Ltd.; Liverpool; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

MiXR 25% food & drink discount

MiXR rewards portal discounts

VIP pub & venue access

Hotel discounts

Flexible working

Dental insurance

Earned wages access

Development programmes

Job summary

Stonegate Group seeks a Front of House Team Leader at Grapes Hotel. You will lead and develop the front of house team to deliver exceptional guest service in a busy pub environment.

You will work closely with management to ensure smooth operations, create a welcoming atmosphere, and drive guest satisfaction across evening and weekend periods. Applicants must be 18+ due to alcohol service, with a passion for hospitality.

Qualifications

• Proven front of house leadership experience in hospitality.
• Excellent customer service and communication skills.
• Ability to motivate and supervise a diverse team.

Responsibilities

• Lead the front of house team to deliver memorable guest experiences.
• Support smooth operations and maintain consistency across shifts.
• Foster a warm, welcoming environment where guests feel valued and at home.

Skills

Team Leadership

Guest Experience

Operations

Job description

Stonegate Group seeks a Front of House Team Leader at Grapes Hotel. You will lead and develop the front of house team to deliver exceptional guest service in a busy pub environment.

You will work closely with management to ensure smooth operations, create a welcoming atmosphere, and drive guest satisfaction across evening and weekend periods. Applicants must be 18+ due to alcohol service, with a passion for hospitality.