Front of House Team Leader - Aviator

JW Lees; Bramhall; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-established pub chain in the UK is seeking a Front of House Team Leader to ensure excellent customer service and motivate the team. This full-time role offers competitive hourly pay and various employee benefits including discounts and profit-sharing. The ideal candidate will have strong leadership skills and a passion for hospitality.

Benefits

Annual profit share

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels

Wellbeing support

Access to employee discounts

Qualifications

• Ability to demonstrate great leadership qualities.
• Experience in a customer service role.
• Skill in motivating and managing a team.

Responsibilities

• Lead and run shifts effectively.
• Provide excellent customer service.
• Support and motivate your team.

Skills

Leadership

Excellent communication

Customer service

Teamwork

Job description

Front of House Team Leader - Aviator

Employer
JW Lees

Location
SK7 1AA

Salary
£12.41 - £12.90 per hour plus tips

Closing date
12 Oct 2025

Job Type
Front of House

Sector
Pubs and Bars

Contract Type
Full Time

Job Details

We are looking for a Front of House Team Leader to join our fabulous team.

What we offer our Front of House Team Leaders:

• Annual profit share, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Front of House Team Leader does at JW Lees:

• Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level
• You'll be an expert in communication, leading from the front and being a positive role model for your team
• Take the lead and running shifts, it's key that providing excellent customer service and motivating your team is something that you're passionate about.
• The ability to demonstrate great leadership qualities along with being a great team player.

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

• Proud
• Savvy
• Honest
• Passionate
• Personal
• Together