Front of House Team Leader

Slug & Lettuce - Stonegate Group; Worcester; On-site; GBP 22,000 - 28,000; Full time

Job summary

Slug & Lettuce is seeking a Front of House Team Leader in Worcester to lead and motivate the team in providing an exceptional guest experience. Ideal candidates should have a strong background in customer service and leadership within the hospitality sector. This role offers great benefits such as flexible working hours, a variety of discounts, and opportunities for professional development.

Benefits

25% off food and drink

Online discounts portal

VIP entry to pubs and bars

Flexible working

Corporate discount rates

Early access to wages

Award-winning development programmes

Qualifications

• Must be 18 or over to sell alcohol.
• Experience in a leadership role, preferably in hospitality.
• Strong communication skills and ability to motivate a team.

Responsibilities

• Lead, motivate and encourage the team to deliver amazing guest experiences.
• Maintain smooth operations and consistency in service.
• Foster a warm and welcoming environment for guests.

Skills

Leadership

Customer Service

Teamwork

Job description

Location - Slug And Lettuce

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Slug And Lettuce.

Can you…

• Work alongside the management team to bring our shared vision to life.

• Help maintain smooth operations and consistency.

• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. A converted church in the centre of Worcester, Slug & Lettuce is the ideal place to meet friends for breakfast, lunch, dinner, or a drink. We offer a wide range of food and drinks along with an extensive cocktail menu making this one the best venues in town.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

• Award winning development programmes

To be considered for the Front of House Team Leader position at Slug And Lettuce you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.

Job Reference: SW1358243WorFOHTL