Front of House Team Leader

TN United Kingdom; Wilmslow; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a proud family-owned company with nearly 200 years of history as a Front of House Team Leader. This role is perfect for someone who is passionate about excellent customer service and wants to lead a team in a vibrant pub environment. You will not only serve delicious food and drinks but also inspire your team to deliver memorable experiences. With great opportunities for career growth and a supportive workplace culture, this is a fantastic chance to make your mark in the hospitality industry. Enjoy perks like profit sharing, discounts, and wellbeing support while being part of a team that values pride, honesty, and passion.

Benefits

Annual profit share

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels

Wellbeing support

Career growth opportunities

Access to discounts via JW BenefitHub

Qualifications

• Demonstrated leadership qualities and excellent communication skills.
• Passionate about providing outstanding customer service.

Responsibilities

• Lead shifts and motivate your team to provide exceptional service.
• Serve food and drinks while ensuring a positive atmosphere.

Skills

Leadership

Communication

Customer Service

Teamwork

Job description

We are looking for a Front of House Team Leader to join our fabulous team.

What we offer our Front of House Team Leaders:

• Annual profit share, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Front of House Team Leader does at JW Lees:

• Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level
• You’ll be an expert in communication, leading from the front and being a positive role model for your team
• Take the lead and run shifts; it’s key that providing excellent customer service and motivating your team is something that you’re passionate about.
• The ability to demonstrate great leadership qualities along with being a great team player.

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together