Front of House Team Leader

TN United Kingdom; Southwell CP; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking passionate Team Leaders who excel at creating exceptional guest experiences. In this role, you will support and mentor your team, ensuring high standards and compliance while fostering a welcoming environment. Join a vibrant team dedicated to delivering top-notch service in a lively pub setting, where every day brings the chance to connect with guests and enhance their experience. If you thrive in a dynamic atmosphere and are eager to make a difference, this opportunity is perfect for you.

Benefits

Award-winning training and development programmes

25% off Food & Drink

Referral scheme up to £1,000

Employee Assistance – Licensed Trade Charity

Qualifications

• Must be at least 18 years old due to alcohol sales.
• Experience in team leadership and customer service.

Responsibilities

• Support, coach, and mentor your team.
• Ensure standards and compliance are maintained.
• Create a welcoming atmosphere for guests.

Skills

Team Leadership

Coaching

Customer Service

Compliance Management

Job description

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We are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience.

• Support, coach and mentor your team
• Support the management team and work together to create and deliver your vision
• Ensure standards and compliance are maintained in the manager’s absence
• Create a welcoming atmosphere for our guests

To be considered for this position, you must be at least 18 years old as it involves the sale of alcohol.

A little bit about us…

We take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax. People are at the heart of what we do, from our top-notch teams to our guests at every table. We’re your pub, and we’re looking for people who feel just as connected to who we are and what we do.

The Admiral Rodney is located at the heart of Southwell and is a prime example of an amazing local pub. Serving a fine selection of drinks, including locally sourced real ale, and fabulous food from our extensive menu throughout the day. This is a two-room business with a homely front and an exciting sports-focused bar at the rear.

What's in it for you?

• Award-winning training and development programmes
• 25% off Food & Drink for you and all your friends at over 800 sites
• Referral scheme of up to £1,000 per person
• Employee Assistance – Licensed Trade Charity

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands include Slug & Lettuce, Be At One, and Popworld. Find out more about a career with Stonegate Group on our website.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please let us know in advance so that any support, aids, or adaptations can be arranged. Please contact the Admiral Rodney directly.