Front of House Team Leader

TN United Kingdom; Royal Leamington Spa; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a passionate Front of House Team Leader to join their vibrant team in Royal Leamington Spa. This role is pivotal in creating an exceptional guest experience by supporting and mentoring your team while maintaining high standards. With a focus on teamwork and leadership, you will help shape the vision of a unique pub environment that goes beyond just serving food and drinks. Join a company that values its employees with award-winning training and development programs, and enjoy perks like discounts and referral bonuses. If you thrive in a dynamic setting and love engaging with guests, this opportunity is perfect for you.

Benefits

Award-winning training and development programs

25% discount on food and drinks

Referral scheme earning up to £1,000

Employee Assistance via the Licensed Trade Charity

Qualifications

• Experience in leading teams in a hospitality environment.
• Strong communication skills to create a welcoming atmosphere.

Responsibilities

• Support and coach your team to ensure exceptional guest experiences.
• Maintain standards and compliance in the absence of management.

Skills

Team Leadership

Customer Service

Coaching

Compliance Management

Job description

Job Description: Front of House Team Leader, Royal Leamington Spa

Location: The Leopard

We are seeking experienced Team Leaders who excel at teamwork and are passionate about creating an exceptional guest experience.

• Support, coach, and mentor your team
• Assist the management team in creating and executing your vision
• Maintain standards and compliance in the absence of management
• Create a welcoming atmosphere for guests

Eligibility: You must be at least 18 years old, as this role involves the sale of alcohol.

About Us

We are a pub that tells a story—whether of love, celebration, or simple enjoyment. We offer an elevated pub experience with freshly prepared food, handcrafted drinks, and a unique atmosphere. Located in Warwickshire, The Leopard offers seasonal British dishes, a beer garden, and private dining options. We aim to inspire our guests and elevate our site beyond just a pub.

Benefits

• Award-winning training and development programs
• 25% discount on food and drinks at over 800 sites for you and friends
• Referral scheme earning up to £1,000 per new hire
• Employee Assistance via the Licensed Trade Charity

At Stonegate Group, we are the UK's largest operator of pubs, bars, and late-night venues, including brands like Slug & Lettuce, Be At One, and Popworld. For more information about careers with us, please visit our website.

If you have a disability under the Equality Act 2010 and need reasonable adjustments during recruitment, please inform us in advance to facilitate support or adaptations. Contact ##teamdisplayname## for assistance.