Front of House Team Leader

Social Pub And Kitchen - Stonegate Group; Portsmouth; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Front of House Team Leader to inspire and lead a dynamic team at a vibrant venue. This role is crucial in delivering exceptional guest experiences, ensuring smooth operations, and creating a warm atmosphere for all patrons. With a focus on teamwork and guest engagement, the successful candidate will thrive in a fast-paced environment, surrounded by a passionate team dedicated to providing top-notch service. Join a company that celebrates individuality and offers a variety of perks, making it an exciting place to work and grow your career in hospitality.

Benefits

25% off food and drink

Online benefits portal

VIP entry to pubs

Hotel discounts

Flexible working

Corporate discount rates

Healthcare

Discounted dental insurance

Early access to wages

Award-winning development programmes

Qualifications

• Must be 18 or over due to alcohol sales.
• Experience in a leadership role in hospitality is preferred.

Responsibilities

• Lead and motivate the Front of House team to enhance guest experiences.
• Maintain smooth operations and foster a welcoming environment.

Skills

Leadership

Customer Service

Team Motivation

Communication

Job description

Location - Scarlet Tap

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Scarlet Tap.

Can you…

1. Work alongside the management team to bring our shared vision to life.
2. Help maintain smooth operations and consistency.
3. Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it's live it’s on, and we are the place to watch it. Our guests can enjoy a wide range of food and drink with us, including craft ale, quality wines, and real ales. We show all the live sport and screen as many live events as we can, making our crafty bar the ultimate fan zone for all sports!

What's in it for you?

1. Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
2. Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
3. VIP entry to our Pubs and Bars
4. Stonegate Hotel Discounts
5. Flexible working
6. David Lloyd Corporate Discount Rates
7. Vitality Healthcare
8. Discounted Dental Insurance
9. Wagestream – Early access to your earned wages
10. Award winning development programmes

To be considered for the Front of House Team Leader position at Scarlet Tap you must be 18 or over as the role involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Scarlet Tap directly.

Job Reference: SS1283068SouFOHTL