Front of House Team Leader

Social Pub And Kitchen - Stonegate Group; Portsmouth; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading pub in Portsmouth is seeking a Front of House Team Leader to inspire and manage the team, ensuring exceptional guest experiences. This role requires a dynamic leader passionate about service, food, and drink while fostering a vibrant atmosphere. The successful candidate will enjoy competitive benefits and the chance for career growth within a well-known brand.

Benefits

25% off food and drink for you and friends

Online benefits portal for discounts

VIP entry to Pubs and Bars

Hotel Discounts

Flexible working

Discounted Dental Insurance

Early access to earned wages

Award-winning development programmes

Qualifications

• Experience leading a team in a hospitality environment.
• Passionate about guest experiences and service quality.
• Minimum age of 18 due to alcohol service.

Responsibilities

• Lead and motivate the Front of House team.
• Ensure smooth operations and a welcoming environment.
• Deliver an outstanding guest experience.

Skills

Leadership

Customer Service

Team Motivation

Job description

Location - Scarlet Tap

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Scarlet Tap.

Can you…

• Work alongside the management team to bring our shared vision to life.

• Help maintain smooth operations and consistency.

• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. Our guests can enjoy a wide range of food and drink with us, including craft ale, quality wines, and real ales. We show all the live sport and screen as many live events as we can, making our crafty bar the ultimate fan zone for all sports!

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

• Award winning development programmes

To be considered for the Front of House Team Leader position at Scarlet Tap you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Scarlet Tap directly.

Job Reference: SS1354958SouFOHTL