Front of House Team Leader

Social Pub And Kitchen - Stonegate Group; London; On-site; GBP 22,000 - 32,000; Full time

Job summary

An established industry player is seeking an experienced Front of House Team Leader to inspire and guide the team at a vibrant venue in Leicester Square. This role involves ensuring exceptional guest experiences, maintaining operational consistency, and creating a warm atmosphere where guests feel valued. If you have a passion for hospitality, enjoy engaging with guests, and want to be part of a dynamic team, this opportunity offers a rewarding environment with various benefits and development programs. Join a company that celebrates individuality and great experiences at any time of day or night.

Benefits

25% off food and drink for you and friends

Online benefits portal with discounts

VIP entry to pubs and bars

Hotel discounts

Flexible working

Corporate discount rates

Vitality Healthcare

Discounted Dental Insurance

Early access to earned wages

Award-winning development programmes

Qualifications

• Experience in a leadership role within hospitality.
• Ability to engage and motivate a team.

Responsibilities

• Lead and motivate the team to deliver excellent guest experiences.
• Maintain smooth operations and foster a welcoming environment.

Skills

Team Leadership

Customer Service

Communication Skills

Education

None specified

Job description

Location - Three Lanterns Leicester Square

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Three Lanterns Leicester Square.

Can you…

1. Work alongside the management team to bring our shared vision to life.
2. Help maintain smooth operations and consistency.
3. Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it's live it’s on, and we are the place to watch it. We’ll serve up delicious food and refreshing cold drinks straight to the guests' table.

What's in it for you?

1. Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs.
2. Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders.
3. VIP entry to our Pubs and Bars.
4. Stonegate Hotel Discounts.
5. Flexible working.
6. David Lloyd Corporate Discount Rates.
7. Vitality Healthcare.
8. Discounted Dental Insurance.
9. Wagestream – Early access to your earned wages.
10. Award winning development programmes.

To be considered for the Front of House Team Leader position at Three Lanterns Leicester Square you must be 18 or over as the role involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Three Lanterns Leicester Square directly.

Job Reference: GL1286662WesFOHTL