Front Of House Team Leader

Butcombe Brewery; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in the hospitality sector is seeking an enthusiastic front of house supervisor for their award-winning pub in London. This role involves delivering exceptional customer service and assisting in shift leadership. Enjoy competitive pay, generous tips, industry-leading training, and the opportunity to make a significant impact in a friendly atmosphere.

Benefits

Competitive hourly rate plus tips

75% off food on shift

Access to industry-leading training and development

Supportive team environment with mental health initiatives

Opportunities for career progression

Team parties and events

Qualifications

• Experience in hospitality or customer service roles.
• Ability to lead a team and work under pressure.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver exceptional bar and waiting hospitality to customers.
• Support management in leading shifts and staff.
• Ensure a welcoming and positive environment in the pub.

Skills

Hospitality

Team Leadership

Customer Service

Job description

Social network you want to login/join with:

We are a bold, award-winning business who pride
ourselves in empowering our teams with the autonomy to operate boutique, premium
businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs,
restaurants and hotels with
high standards and take a different approach to others; always striving to be
the best we can be.

We are looking for a front of house supervisor to join the family. This role
encompasses delivering amazing bar and waiting hospitality to our customers and
supporting our management team in leading a shift.

Tucked away in a quiet side street, this 300 year old pub offers 3 very different dining experiences to suit anyone’s mood.

What’s
in it for you?

• The
  chance to work for an award-winning business. We have won multiple high profile awards over the last few years at the prestigious National Publican Awards including Best Food and Premium Food Offer and Best Managed Pub Co (2024). You will be working with some of the
  most talented people in the industry.
• Access to Liberation Life - an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
• The
  opportunity to work for a diverse, eclectic company and gain experience in
  a range of businesses and food offers.
  We take a collaborative approach to business development, giving
  you independence to drive your pub to success and implement your own ideas
  – the bigger the better!
• A
  competitive hourly rate plus an equal share of great tips and 75% off food
  on shift. Accommodation may also be
  available.
• Access
  to industry leading training and development. We offer bespoke training plans as part
  of our ‘Pillars of Progression’ programme.
• We
  offer additional support and coaching from our operations team and
  talented managers.
• You
  will work closely with some of the best locally sourced food and drink
  produce, including our own, award-winning beer!
• We
  will back with you the tools you need to do a great job and have invested
  significantly in our properties.
• The buzz that comes with team parties,
  events, training courses, great suppliers and some of the industry’s
  best team rewards, discounts and benefits (including 50% off food on shift).
• A
  business who cares about you. We are
  ambassadors for the Burnt Chef Project fighting the stigma of mental health and
  working with them to train and support our teams. We also offer an Employee Assistance Program
  that is there 24/7 to provide you with support.
  

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Created on 02/06/2025 by TN United Kingdom