Front of House Team Leader

The Chapter Collection - Stonegate Group; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK pub operator is seeking an experienced Front of House Team Leader for the Marquis of Westminster in London. In this role, you will lead the team to provide an exceptional guest experience, ensure smooth operations, and foster a welcoming atmosphere. The ideal candidate will have strong leadership and customer service skills. A range of perks and benefits are offered, including discounts and flexible working options.

Benefits

Discount Card for food and drink

Online benefits portal

VIP entry to Pubs and Bars

Hotel Discounts

Flexible working

Discounted Dental Insurance

Wagestream access

Development programmes

Qualifications

• Must be 18 or over due to alcohol sales responsibilities.

Responsibilities

• Lead and motivate the front-of-house team.
• Ensure smooth operations and consistency.
• Create a welcoming environment for guests.

Skills

Leadership

Customer service

Team motivation

Job description

Location - Marquis Of Westminster

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Marquis Of Westminster.

Can you…

• Work alongside the management team to bring our shared vision to life.

• Help maintain smooth operations and consistency.

• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

We're the pub that tells a story. Whether it’s a story of love, celebration, appreciation, or simple time spent together, we tell it, and we tell it in the best way possible. We offer an elevated pub experience through our freshly prepared food, handcrafted drinks, and an enjoyably unique experience from start to finish. We want the people who strive to make a difference, who can inspire our guests, and who can elevate our sites into more than just a pub. Pimlico is home to The Marquis of Westminster, an exquisite pub serving all the best wines and a range of fine ales and gins, including our delicious house-infused gin. Our bespoke menu boasts much-loved pub classics livened up with a unique twist, made with fresh, high-quality ingredients and prepared by our talented chefs. Whether our guests would prefer to enjoy a quiet bite with good company, dine in our full service restaurant, or sip on something stronger whilst enjoying some live entertainment.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

• Award winning development programmes

To be considered for the Front of House Team Leader position at Marquis Of Westminster you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Marquis Of Westminster directly.

Job Reference: GW1361867LonFOHTL