Front of House Team Leader

Stonegate Pub Company; High Wycombe; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hospitality provider in High Wycombe is seeking an experienced Front of House Team Leader to lead the team at Yates. The role involves creating an amazing guest experience, maintaining smooth operations, and fostering a warm and welcoming environment. Ideal candidates will have strong leadership skills and a dedication to customer service, ensuring a top-class pub atmosphere for all guests.

Benefits

25% off food and drink for you and friends

Online benefits portal with discounts

VIP entry to pubs and bars

Corporate discount rates

Early access to earned wages

Qualifications

• Must be 18 or over due to alcohol sale responsibilities.
• Experience in a team leader role preferred.
• Ability to create a welcoming environment for guests.

Responsibilities

• Lead, motivate and encourage the team to deliver excellent guest experiences.
• Maintain smooth operations and ensure consistency.
• Foster a warm and welcoming environment.

Skills

Team leadership

Customer service

Operational management

Job description

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Yates.

Can you…

Work alongside the management team to bring our shared vision to life.

Help maintain smooth operations and consistency.

Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Yates High Wycombe is the place to be, located in the main town, our guests come to us for a party, live sport and great food, with a student night, and weekends open until late. We serve classic pub food all day long, have 12 screens to watch the next big game, and a warm and friendly atmosphere. We pride ourselves on delivering a top-class range of drinks, an excellent value food offer, and creating that all-day-long atmosphere.

What's in it for you?

Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

VIP entry to our Pubs and Bars

David Lloyd Corporate Discount Rates

Stream – Early access to your earned wages

To be considered for the Front of House Team Leader position at Yates you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Yates directly.