Front of House Team Leader

Heritage Pubs - Stonegate Group; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality company is seeking a Front of House Team Leader for their Royal Windsor location. This role involves leading a team to ensure an exceptional guest experience and maintaining smooth operations. Candidates should be 18 or older and have a commitment to creating a welcoming atmosphere. Benefits include discounts on food and drink, flexible working, and unique rewards programs.

Benefits

25% off food and drink

Online discounts via Stonegate Xtra Rewards

VIP entry to Pubs and Bars

Discounts on hotels

Flexible working

Corporate discount rates

Discounted dental insurance

Early access to wages

Award-winning development programs

Qualifications

• Must be 18 or over to sell alcohol.

Responsibilities

• Lead and motivate the team to deliver excellent guest experience.
• Maintain operational consistency.
• Create a welcoming environment for guests.

Job description

Overview

Location - Royal Windsor

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Royal Windsor.

Responsibilities

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. Boasting spectacular views of Windsor Castle, The Royal Windsor is a delightful pub taking a little trip back to the traditional. Our food menu is brimming with freshly prepared, classic British dishes, crafted with a premium twist, spanning indulgent Sunday roasts, lighter lunches, decadent desserts and more. We also specialise in craft beer, offering a wide variety of local picks alongside spirits, wines and artisan cocktails, perfect enjoyed in our beautiful beer garden – one of the largest in town! Whether our guests are out with their family and four-legged friends for a bite to eat, partaking in our weekly pub quiz or catching a live match, we have it all waiting for them here at the Royal Windsor.

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• David Lloyd Corporate Discount Rates
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

Other information

To be considered for the Front of House Team Leader position at Royal Windsor you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Royal Windsor directly.

Job Reference: DW1407724WinFOHTL