Front of House Team Leader

Pubsmiths - Stonegate Group; Ely; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent pub operator is seeking a Front of House Team Leader for the Minster Tavern in Ely, England. The role involves leading and motivating the team to provide exceptional guest experiences in a welcoming environment. Applicants must be at least 18 years old due to alcohol sales. The position offers various employee benefits including discounts and flexible working hours.

Benefits

25% off food and drink

Online discounts via Stonegate Xtra Rewards

VIP entry to our Pubs and Bars

Hotel Discounts

Flexible working

Discounted Dental Insurance

Early access to earned wages

Award-winning development programmes

Qualifications

• Must be 18 or over due to the sale of alcohol.

Responsibilities

• Lead, motivate and encourage the wider team to deliver an amazing guest experience.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment.

Job description

Location: Minster Tavern

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Minster Tavern.

Can you

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Minster Tavern is a traditional pub opposite the west tower of the impressive Ely Cathedral, just a stone’s throw from the main High Street shops. We are the oldest pub in Ely with a claim to be "just a little bit haunted." We host a very popular Tuesday quiz night and show all the live sport for our guests to enjoy.

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• David Lloyd Corporate Discount Rates
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Minster Tavern you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Minster Tavern directly.

Job Reference: ME1417398ElyFOHTL