Front of House Team Leader

The People's Pub - Stonegate Group; Ely; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading pub, Minster Tavern, seeks a Front of House Team Leader to enhance guest experience and support a dynamic team. With a relaxed atmosphere and engaging events, this role is perfect for those who excel in customer service and leadership within the hospitality sector.

Benefits

Reward Card – 25% off food and drink

Stonegate Xtra Rewards – discounts

VIP entry to our Pubs and Bars

Flexible working

David Lloyd Corporate Discounts

Discounted Dental Insurance

Early access to earned wages via Wagestream

Award-winning development programmes

Qualifications

• Must be 18 or over due to alcohol sales.

Responsibilities

• Lead and motivate the team for excellent guest experiences.
• Maintain smooth operations and consistency.
• Foster a warm and welcoming environment.

Skills

Leadership

Customer Service

Teamwork

Job description

Location - Minster Tavern

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Minster Tavern.

Can you…

• Work alongside the management team to bring our shared vision to life.

• Help maintain smooth operations and consistency.

• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Minster Tavern is a traditional pub opposite the west tower of the impressive Ely Cathedral, just a stone’s throw from the main High Street shops. We are the oldest pub in Ely with a claim to be "just a little bit haunted." We host a very popular Tuesday quiz night and show all the live sport for our guests to enjoy.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

• Award winning development programmes

To be considered for the Front of House Team Leader position at Minster Tavern you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Minster Tavern directly.

Job Reference: ME1346535ElyFOHTL