Front of House Team Leader

The People's Pub - Stonegate Group; Darwen; On-site; GBP 22,000 - 30,000; Full time

Job summary

A popular local pub in Darwen is seeking an experienced Front of House Team Leader. The successful candidate will lead and motivate the team, ensuring an exceptional guest experience. Responsibilities include maintaining operations and fostering a welcoming environment. Experience and ability to work in a fast-paced environment are necessary. The role offers various employee benefits including discounts and flexible working options.

Benefits

25% off food and drink

Online discounts across retailers

VIP entry to venues

Hotel discounts

Flexible working

Early access to earned wages

Award-winning development programmes

Qualifications

• Must be 18 or over due to the sale of alcohol.
• Experience in a similar role preferred.

Responsibilities

• Lead, motivate, and encourage the team to enhance guest experiences.
• Maintain smooth operations and consistency.
• Create a warm and welcoming environment for guests.

Skills

Team leadership

Guest service

Operational management

Job description

Location - Bridgewater

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Bridgewater.

Can you…

• Work alongside the management team to bring our shared vision to life.

• Help maintain smooth operations and consistency.

• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Bridgewater is centrally located in Darwen, close to Blackburn and a short walk from the train station. We are popular with sports fans, particularly when Blackburn is playing, and have the ability to change the atmosphere with effect lighting and music control. We serve food daily and have a late-night trade on Fridays and Saturdays with DJs. Our pub can be used for any occasion booking and has rotating specials and quizzes on Sundays.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

• Award winning development programmes

To be considered for the Front of House Team Leader position at Bridgewater you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Bridgewater directly.

Job Reference: 2208251