Front of House Team Leader

The People's Pub - Stonegate Group; Darwen; On-site; GBP 40,000 - 60,000; Full time

Job summary

A pub operator in Darwen seeks a Front of House Team Leader to lead their dynamic team. This role involves motivating staff, maintaining operations, and ensuring guests feel valued. Ideal candidates will have strong leadership skills and a passion for guest service. The position offers flexibility, rewards, and development programs.

Benefits

25% off food and drink for you and friends

Online benefits portal

VIP entry to Pubs and Bars

Hotel Discounts

Corporate Discounts

Early wage access

Development programmes

Qualifications

• Must be 18 or over to sell alcohol.
• Experience in a front of house role is preferred.
• Ability to foster a welcoming atmosphere.

Responsibilities

• Lead and motivate the team to deliver excellent guest experiences.
• Maintain smooth operations and consistency.
• Create a welcoming environment for guests.

Skills

Leadership

Motivational skills

Customer service

Job description

Location - Bridgewater

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, with well-loved brands like Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Bridgewater.

Can you…

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Bridgewater is centrally located in Darwen, close to Blackburn and a short walk from the train station. We are popular with sports fans, particularly when Blackburn is playing, and have the ability to change the atmosphere with effect lighting and music control. We serve food daily and have a late-night trade on Fridays and Saturdays with DJs. Our pub can be used for any occasion booking and has rotating specials and quizzes on Sundays.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• David Lloyd Corporate Discount Rates
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Bridgewater you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Bridgewater directly.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. We are committed to providing a fair and inclusive environment for all employees.