Front of House Team Leader

The People's Pub - Stonegate Group; Chester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading pub operator is seeking a Front of House Team Leader to manage a vibrant team at City Tavern, Chester. The ideal candidate will ensure a high quality of guest experience, lead operations, and contribute to a dynamic pub atmosphere.

Benefits

25% off food and drink via Reward Card

Online benefits portal with discounts

VIP entry to Pubs and Bars

Stonegate Hotel Discounts

Flexible working hours

Corporate Discounts for David Lloyd

Discounted Dental Insurance

Early access to wages via Wagestream

Award winning development programmes

Qualifications

• Must be 18 or over due to alcohol sales.
• Experience in a similar role preferred.

Responsibilities

• Lead, motivate, and encourage the team to deliver excellent guest experience.
• Maintain smooth operations and consistency of service.
• Foster a welcoming environment for guests.

Skills

Leadership

Customer Service

Team Motivation

Job description

Location - City Tavern

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at City Tavern.

Can you…

• Work alongside the management team to bring our shared vision to life.

• Help maintain smooth operations and consistency.

• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Located in the heart of Chester and dating back to 1872, the City Tavern has become a staple of the community and offers something for all. During the day, it is infused with a comforting homeliness, offering great value meals, traditional pub games, and sports on our screens. Pass through our doors on the weekend and find our DJ's playing hits from the 80's through to the modern day.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

• Award winning development programmes

To be considered for the Front of House Team Leader position at City Tavern you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact City Tavern directly.

Job Reference: CC1342151CheFOHTL