Front of House Team Leader

Butcombe Brewery; Cheltenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join Butcombe Brewery as a Front of House Supervisor at The Frog and Fiddle, an iconic venue in Cheltenham. You'll deliver top-notch hospitality, support management, and benefit from a positive work environment along with competitive pay, industry-leading training, and wellness support. Become part of a great team dedicated to providing a vibrant atmosphere and excellent service.

Benefits

75% off food on shift

Accommodation may be available

Access to discounts on holidays and groceries

Industry-leading training and development

Team parties and events

Support for mental health initiatives

Qualifications

• Experience in bar and waiting hospitality required.
• Ability to lead and support a shift effectively.

Responsibilities

• Deliver excellent bar and waiting hospitality to customers.
• Support management in leading a shift.

Skills

Customer Service

Team Leadership

Hospitality

Job description

Social network you want to login/join with:

We are a bold, award-winning business that prides itself on empowering our teams with the autonomy to operate boutique, premium businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards, taking a different approach to others and always striving to be the best we can be.

We are looking for a Front of House Supervisor to join our team. This role involves delivering excellent bar and waiting hospitality to our customers and supporting our management team in leading a shift.

Welcome to The Frog and Fiddle! A Cheltenham icon, bringing good vibes and supporting local live music since 1998. Behind the bar, you'll find a selection of craft beers, cocktails, wine, and premium spirits. In warmer months, our beer garden is perfect for al fresco drinks with friends. We also offer versatile private hire spaces for meetings or events. Our venue is wheelchair accessible and a safe space for everyone.

What’s in it for you?

• The opportunity to work for an award-winning business, recognized at the National Publican Awards for Best Food and Premium Food Offer and Best Managed Pub Co (2024). You'll work with talented industry professionals.
• Access to Liberation Life, a platform offering cashback with major retailers and discounts on holidays, groceries, gifts, and more.
• The chance to gain experience in a diverse company with various food offers, taking a collaborative approach to business development and implementing your own ideas.
• A competitive hourly rate, tips, and 75% off food on shift. Accommodation may also be available.
• Industry-leading training and development through our ‘Pillars of Progression’ programme.
• Support and coaching from our operations team and talented managers.
• Work closely with locally sourced food and drink, including our own award-winning beer.
• Tools and investments to help you succeed in your role.
• Team parties, events, training courses, and industry rewards, discounts, and benefits, including 50% off food on shift.
• A caring business that supports mental health initiatives like the Burnt Chef Project and offers an Employee Assistance Program available 24/7.