Front of House Team Leader

Stonegate Pub Company; Bournemouth; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join Stonegate Pub Company as a Front of House Team Leader at Slug And Lettuce in Bournemouth. This role involves leading a team to deliver exceptional service and create a vibrant atmosphere for guests. As part of the UK's largest pub operator, you'll enjoy various benefits and foster a community spirit in a lively bar environment.

Benefits

25% off food and drink for you and friends

Stonegate Xtra Rewards discounts

VIP entry to pubs and bars

Corporate discount rates at David Lloyd

Early access to earned wages via Wagestream

Qualifications

• Experience in a leadership role within a hospitality environment is preferred.
• Must be 18 or over for alcohol sales.
• Strong communication and interpersonal skills required.

Responsibilities

• Lead and motivate team members to enhance guest experience.
• Ensure smooth operations and maintain consistency in service.
• Create a welcoming atmosphere for guests.

Skills

Leadership

Customer Service

Team Motivation

Job description

Bournemouth, Dorset, United Kingdom, BH1 1HL

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Slug And Lettuce.

Work alongside the management team to bring our shared vision to life.

Help maintain smooth operations and consistency.

Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Our beautiful bar located on Dean Park Crescent is the perfect venue for celebrating a range of occasions. We boast a lively and friendly atmosphere, with modern and stylish dining areas and fantastic birdcage booths, perfect for party bookings or get-togethers. We also offer an amazing Cocktail Masterclass experience for guests.

What's in it for you?

Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

VIP entry to our Pubs and Bars

David Lloyd Corporate Discount Rates

Wagestream – Early access to your earned wages

To be considered for the Front of House Team Leader position at Slug And Lettuce you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.