Front-of-House Supervisor: Lead Guest Experience

Young's Pubs; Cheltenham; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Free meals

Weekly pay

28 days holiday per year

20% discount in Young's Pubs

30% discount on overnight stays in PUb

Share Save Scheme

Company Pension Scheme

Career Pathway, Apprenticeships and培训

Job summary

The Bell Inn, part of Young's Pubs, sits on the edge of Stow-on-the-Wold and offers a historic setting with great food and service. We are seeking a motivated Supervisor to lead shifts and deliver exceptional guest care while preserving the Inn's character.

You will train the team, build rapport with guests, and ensure smooth service. We offer career pathways, apprenticeships, free meals, weekly pay, 28 days' holiday, staff discounts, Share Save, and a company pension.

Qualifications

• Role requires passion for delivering exceptional customer service.
• Ability to train staff and lead shifts.
• Committed to a career in hospitality and ongoing development.

Responsibilities

• Lead shifts and ensure guest care to the highest standards.
• Train the team to maintain service excellence and brand standards.
• Maintain the Inn's historic character while delivering high-quality experiences.

Skills

Fluent English

Basic Wines knowledge

Basic Beers/Spirits knowledge

Job description

The Bell Inn, part of Young's Pubs, sits on the edge of Stow-on-the-Wold and offers a historic setting with great food and service. We are seeking a motivated Supervisor to lead shifts and deliver exceptional guest care while preserving the Inn's character.

You will train the team, build rapport with guests, and ensure smooth service. We offer career pathways, apprenticeships, free meals, weekly pay, 28 days' holiday, staff discounts, Share Save, and a company pension.