Front-of-House Supervisor — Lead & Develop Teams

The Alfred Tennyson - Cubitt House; City of Westminster; Sur place; GBP 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Free Meals

Weekly pay

28 days holiday per year

20% discount in Youngs Group pubs

30% discount on overnight stays

Share Save Scheme

Company Pension Scheme

Résumé du poste

The Alfred Tennyson - Cubitt House is seeking a Supervisor to join our renowned London pub team. You will support the management team in daily operations, lead by example, and help maintain high standards of service for guests and colleagues alike.

You will mentor staff, ensure smooth workflows, and uphold health and safety standards while delivering exceptional guest experiences. This role offers a hands-on leadership opportunity within a prestigious hospitality group.

Qualifications

• Experience in a supervisory or senior front-of-house role in hospitality.
• Strong leadership and team management skills.
• Excellent organisational, communication, and problem-solving abilities.
• Friendly, approachable, and professional attitude.
• Hands-on, adaptable approach with focus on service excellence.
• Full eligibility to work in the UK.

Responsabilités

• Overseeing daily front-of-house operations.
• Lead, motivate, and support team members to deliver excellent guest experiences.
• Ensure efficient service, smooth workflows, and adherence to standards.
• Assist with training, coaching, and developing team members.
• Monitor stock, rota planning, and service readiness to maintain quality and efficiency.
• Ensure compliance with health, safety, licensing, and hygiene standards.
• Handle guest queries, feedback, and service issues promptly and professionally.

Connaissances

Supervisory experience

Leadership

Organizational skills

Communication

Problem-solving

UK work eligibility

Description du poste

The Alfred Tennyson - Cubitt House is seeking a Supervisor to join our renowned London pub team. You will support the management team in daily operations, lead by example, and help maintain high standards of service for guests and colleagues alike.

You will mentor staff, ensure smooth workflows, and uphold health and safety standards while delivering exceptional guest experiences. This role offers a hands-on leadership opportunity within a prestigious hospitality group.