Front of House Supervisor - Bury

Lounge Café Bars; Bury; On-site; GBP 25,000 - 32,000; Full time

Job summary

Un café dynamique cherche un Superviseur pour diriger son équipe et offrir une expérience client exceptionnelle. Vous jouerez un rôle clé dans un environnement de travail rapide, apportant votre passion pour l'hospitalité et votre expérience en service. Avec une culture axée sur la communauté, Lounge Café Bars présente d'excellentes opportunités d'évolution professionnelle.

Benefits

Pourboires partagés entre l'équipe

Pauses payées

Repas pour le personnel

Réduction de 50 % sur la nourriture

28 jours de congés payés

Incentives et concours

Noël et Boxing Day off

Pension d'entreprise

Qualifications

• Experience en tant que Superviseur, Team Leader ou membre d'équipe prêt à évoluer.
• Expérience dans un environnement de bar ou restaurant.
• Compétences en communication et en rapport avec les clients.

Responsibilities

• Diriger et motiver l'équipe pour livrer un service de haute qualité.
• Gérer les opérations de bar et le service alimentaire.
• Assurer le respect des normes de qualité et de service.

Skills

Hospitality

Communication

Attention to Detail

Problem Solving

Job description

3 days ago Be among the first 25 applicants

Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!

It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.

The Good Stuff

• Tips shared equally across the team, based on hours worked
• Paid breaks
• Staff food on every shift, regardless of hours worked
• 50% discount on food in all of three brands from day one
• 28 days holiday (inclusive of Bank Holidays) pro rata
• Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
• Christmas and Boxing Day off!
• The best staff party - Loungefest
• Emotional and practical support via the Licenced Trade Charity
• Power over your pay with Wagestream
• Company pension scheme
• Long service awards
• Great opportunity for personal development and career progression in a fast-growing business
  
  

What You'll Bring

• You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops.
• You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
• A natural talent and passion for hospitality.
• Extremely driven and relentless at overcoming challenges or obstacles.
• Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
• Good communication skills with the ability to build rapport and trust.
• Self--motivator working at pace with limited supervision whilst adhering to pressure and timescales.
• Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
  
  

If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Restaurants

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