Front of House Supervisor

Boston Pizza International, Inc. (New Glasgow); Windsor; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in casual dining is seeking a Front of House Supervisor to enhance the guest experience and lead a dynamic team. This role involves supporting daily operations, fostering a positive work environment, and ensuring adherence to brand standards. With a commitment to employee development and community engagement, this position offers flexible scheduling and opportunities for career growth. If you are passionate about hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity for you to shine and make a difference.

Benefits

Flexible Scheduling

Career Growth Opportunities

Community Engagement

Scholarship Program

Leadership Training

Mentorship Initiatives

Reward and Recognition Programs

Qualifications

• Experience in a supervisory role in a restaurant or hospitality environment.
• Strong communication skills and ability to lead a team.

Responsibilities

• Assist the General Manager with daily operations and team management.
• Support training and development of Front of House team members.

Skills

Leadership

Organizational Skills

Time Management

Customer Service

Education

High School Diploma

Hospitality Management Degree

Job description

Overview

Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership Training Programs and access to mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Supervisor look like?

• Leads by example, working shoulder to shoulder with team members and coaching in the moment
• Continuously seeks to develop skills and pursue learning opportunities
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates development opportunities to the AGM and FOH manager, supporting their implementation
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza has been established for over 50 years and is recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and aim to exceed Guest expectations daily, Boston Pizza is the place for you!