Front of House Supervisor

Wilson Vale; Stretford; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Work-life balance

Career development opportunities

Craft Works - free training

Paid training bespoke to you

Employee Assistance Programme

Online employee benefits scheme

Birthday off after 1 year of service

Enhanced Maternity Pay

Job summary

Wilson Vale is recruiting for a Front of House Supervisor at one of our workplace restaurants in Manchester. This is a permanent, full-time role based in a modern office setting with approx. 200 staff served daily.

You will lead a busy front of house, ensure high service standards, manage till operations, stock, and rotas, and contribute to a positive customer experience. Occasional on-location catering for casts/crew may arise.

Qualifications

• Experience delivering front of house service in a busy environment.
• Ability to lead a team and keep service running smoothly.
• Strong customer service focus and friendly, professional manner.

Responsibilities

• Serve customers and operate till systems.
• Order stock and manage front of house stock taking.
• Organise and manage front of house rotas.
• Cashing up at end of day and light admin duties.

Skills

Customer service

Till operation

Stock ordering

Team leadership

Rotas management

Tools

POS system

Job description

We are currently recruiting for a Front of House Supervisor to join our team at one of our workplace restaurants in Manchester M17 1ES.
Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high-end ethos throughout.
This is a permanent position working 40 hours per week, Monday to Friday, from 6:30am to 3:00pm, offering an excellent work-life balance.
You’ll play a key role in delivering a fresh and varied breakfast, lunch and snack service for around 200 staff within a modern office environment. As the space is also used by a TV production team, there may be occasional opportunities to work out on location, providing catering for cast and crew.
We’re looking for a positive, honest and reliable person to join our friendly and hardworking team. You’ll help ensure the smooth running of a busy and fast-paced catering operation, so you’ll need to be adaptable, work well as part of a team and be happy to get stuck in wherever needed. No two days will always be the same, so a flexible and positive approach is really important.
Key duties include, but are not limited to;

• Serving customers
• Operation of till systems
• Ordering stock
• Organising and managing front of house rotas
• Cashing up at the end of each day
• Some administrative duties

You will also be responsible for driving the service standards front of house and must have a keen passion for great customer service and the desire to bring forward fresh, creative ideas with a can do attitude. You should also be able to demonstrate that you are able to lead and motivate your team and will also complete stock takes and ordering for FoH.
You will have good leadership skills and experience to lead a team during a busy service.
WILSON VALE PERKS:

• Our working hours are some of the best you'll find in catering - we are strong believers in work-life balance
• Our working environment is fun and inspiring, with excellent career development opportunities
• Craft Works - Free craft-focused career development training programme
• Paid training bespoke to you
• Access to our Employee Assistance Programme- your wellbeing is very important to us
• Online employee benefits scheme - monetary savings on everyday items!
• Your Birthday off every year after 1 years’ service.
• Enhanced Maternity Pay

Wilson Vale is an equal opportunities employer that strives to create an inclusive working environment for all. We are committed to supporting our people and do not tolerate discrimination of any kind. From each and every person in our catering teams, to our operations and central support teams - everyone at has a voice.