Front of House Supervisor

Aramark Ltd; Stainsacre; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free meals on duty

Free bus to work from Whitby pickup

Discounts via MyStaffShop

Life assurance

Pension contributions

Generous holiday entitlement

Job summary

Aramark UK is seeking a Front of House Supervisor to join the Woodsmith Mine team in Sneaton, Whitby. You will oversee daily shift operations, motivate staff, train new starters, and ensure top-tier service and hospitality.

The role requires strong communication, leadership, and a proven hospitality background. A full training program is provided, with opportunities for career progression within a world-leading catering group.

Qualifications

• Must have resided in the UK for the past 5 years and have a legal right to work.
• Must be able to pass full security vetting and DBS checks.
• Excellent communication skills and the confidence to lead a team.
• Previous hospitality experience is desirable, however full training will be given.

Responsibilities

• Motivate the team and provide a service-focused environment.
• Assist the Store Manager with stock control, rotas and training staff.
• Ensure cleaning schedules are followed to maintain high standards.
• Operate the till and handle cash.
• Greet customers and explain menu items with enthusiasm.
• Train new starters and manage cash recording.
• Cash management and recording orders.

Skills

Communication

Team leadership

Hospitality experience

Security vetting

Job description

Aramark UK are currently recruiting a Front of House Supervisor to join our team working at Woodsmith Mine, Sneaton, Whitby, YO22 5BF. You will be responsible for the day-to-day running of the shift, ensuring the team is motivated whilst providing excellent customer service and hospitality. You will be training staff, assisting the Manager with managerial tasks alongside all other front-of-house daily duties. Aramark UK are making a work life balance achievable whilst still working in hospitality, cultivating your culinary career with a world leading organisation. Aramark provides world-class contract catering services to our extensive list of clients across the UK, including Defence and Judicial, private industry and Education. We are lucky to have some of the best Culinary and Catering talent that the UK has to offer working within our teams.

A day in the life of a Front of House Supervisor:

• Ensure the team is motivated and provides a service focused environment
• Assist the Store Manager with stock control and ordering, staff rotas and shift patterns, alongside training and coaching your team.
• Ensure cleaning schedules are in place and followed by staff in order to maintain high standards
• Operating the till and cash handling
• Exploring upselling opportunities and providing excellent customer service
• Making drinks and serving food
• Greets customers and provides a welcoming and friendly environment
• Demonstrates a real understanding of the menu items and can explain it to customers in an enthusiastic manner
• Is able to train new starters
• Cash management, giving change, recording orders, cashing up

You will be set up for success if you have:

• Must have resided in the UK for the past 5 years and have a legal right to work
• Must be able to pass full security vetting and DBS checks
• Must have excellent communication skills and the confidence to lead a team.
• Previous hospitality experience is desirable, however full training will be given.

What we offer:

• This is a full-time position, 42.5 hours per week, working 5 days over 7 including some weekend work. Shifts range between 6am - 9pm. The hourly rate is £13.
• Free meals on duty and a free bus to work from our pickup point in Whitby.
• You will have access to MyStaffShop - which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats.
• We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more benefits.
• You will also be joining a talented team, with fabulous career prospects that could lead to all sorts of opportunities
• We LOVE to promote from within.
• We are passionate about developing our people from within; great training and development is available.
• We also offer apprenticeship schemes, so that your learning journey can continue.

Job Reference 543996. All applications will be treated in the strictest confidence.