Front of House Supervisor

edyn Group; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Holiday flexibility

Wellbeing benefits

Free property nights

Recognition schemes

Pension

Company sick pay

Job summary

edyn Limited, operating as Ember Locke in Kensington, seeks a Front of House Supervisor to lead guest experiences with warmth and attentiveness. The role focuses on delivering inspired hospitality, managing house hosts, and embracing our systems and tech to evolve the guest journey.

The position offers flexible location options within our network, weekends and bank holidays in operations, and a range of wellbeing and financial benefits designed to support a balanced, people-first hospitality

Job description

We are looking for Front of House Supervisor to join Ember Locke, Kensington.

Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It's a big responsibility and this is why we seek and develop unique individuals to lead the charge.

In an (overly simplistic) nutshell our House Hosts are;

• Confident, warm and effervescent individuals, focussed on curating an experience that each one of our guests desires from the moment they step over our threshold
• Endlessly curious - reading our guests and adapting approaches to suit the individual and not the masses

But most importantly they are humans like us. We don't believe in a work persona, we avoid hierarchy and we connect with empathy and honesty.

Our Front of House Supervisor doesn't shy away from the fundamentals either; they embrace our systems and tech and they are eager to learn and evolve.

When guests return home inspired, with stories to tell and discoveries to share, you will have been successful. They will come back more often and tell others. This will be the tale of Locke.

In return we offer you a incentives,holidays (including the option to buy more if you want them), a host of wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, an Employee Assistance Programme…), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs.

But most importantly, we offer you a role in our story and the chance to write your own chapter.

When and Where?

We believe in working flexibly - this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.

About edyn

Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands - Locke, SACO and Cove- is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it's like to work at edyn, visit https://www.findingedyn.com/start-here-go-anywhere

About Locke

Beautifully designed, one-of-a-kind, locally inspired aparthotels. Made to be lived in, not just slept in. Where home meets lifestyle hotel. Work meets life. People connect with themselves, and the community. Another way to stay. To find out more about Locke, visit http://lockeliving.com/.