Enable job alerts via email!

Front of House Supervisor

TN United Kingdom

Daventry

On-site

GBP 20,000 - 30,000

Full time

27 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

An established industry player is seeking a passionate Supervisor to lead a vibrant team in a bustling lounge environment. This role is all about creating a welcoming atmosphere where every customer leaves happy, thanks to your exceptional leadership. You will set the pace for the team, ensuring that every shift runs smoothly and efficiently. With a focus on detail and a drive for excellence, you will help foster a community hub that locals love. If you thrive in fast-paced settings and are eager to take the next step in your hospitality career, this opportunity is perfect for you!

Benefits

Tips shared equally across the team
Staff food on every shift
50% discount on food
28 days holiday pro rata
Competitions and incentives
Christmas and Boxing Day off
Staff party - Loungefest
Emotional and practical support
Power over your pay with Wagestream
Company pension scheme

Qualifications

  • Experience in a supervisory or team leader role in hospitality.
  • Strong communication and literacy skills with attention to detail.

Responsibilities

  • Support management to ensure customer satisfaction.
  • Lead the team to deliver high-quality service consistently.

Skills

Hospitality
Team Leadership
Communication Skills
Attention to Detail
Problem Solving

Job description

Social network you want to login/join with:

Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.

The Good Stuff
  • Tips shared equally across the team, based on hours worked
  • Staff food on every shift, regardless of hours worked
  • 50% discount on food in all of three brands from day one
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
  • Christmas and Boxing Day off!
  • The best staff party - Loungefest
  • Emotional and practical support via the Licenced Trade Charity
  • Power over your pay with Wagestream
  • Company pension scheme
  • Long service awards
  • Great opportunity for personal development and career progression in a fast-growing business
What you'll bring:
  • You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, café or coffee shops.
  • You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
  • A natural talent and passion for hospitality.
  • Extremely driven and relentless at overcoming challenges or obstacles.
  • Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
  • Good communication skills with the ability to build rapport and trust.
  • Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
  • Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.

If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.