Front of House Supervisor

Baxterstorey; City of Westminster; On-site; GBP 40,000; Full time

Job summary

A leading hospitality service provider in Covent Garden is looking for a Front of House Supervisor. This role requires someone with a strong customer service focus who can coordinate various services and provide a 5-star experience. Candidates should have experience in hospitality, strong communication skills, and the ability to manage a team effectively. Competitive salary and excellent benefits package are offered.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Qualifications

• Background in the hospitality or customer service industries would be a benefit.
• Driven individual who can self-motivate.
• Interest and basic understanding of Facilities.

Responsibilities

• Coordinate other FOH services and report any issues.
• Schedule, train and manage performance.
• Maintain a 5 star welcome experience for guests.

Skills

Attention to service standards

Strong written and verbal communication skills

Problem solving skills

Education

Experience at a supervisory level

Tools

Good knowledge of MS Office

Job description

Front of House Supervisor

BaxterStorey

• Location: London
• Salary: £40,000 per year
• Type: Permanent
• Hours: Full-time
• Posted: 16 hours ago

Company Description

Portico is defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

We are looking for an energetic, service driven Supervisor to join our award winning team in the heart of Covent Garden. This is an ideal role for someone with a great focus on customer service. Someone who can maintain a 5 star welcome experience for guests and visitors of this busy multi occupied building. They will work closely with the building management and events team on creating a memorable customer experience. They will be the focal point of the building, coordinating other FOH services and reporting any issues through the right channels. This role requires working with high end clients, understanding needs and focusing on service standards. Duties include scheduling, training, performance management, and acting as the main point of contact for service delivery standards. If this sounds like you - please apply today!

Hours: 8:00 - 6:00 pm, 45 Hours per week

Salary: £40,000

Qualifications

• Attention to service standards
• Strong written and verbal communication skills
• A background in the hospitality or customer service industries would be a benefit
• Good knowledge of MS Office
• A driven individual who can self motivate
• Problem solving skills
• An interest and basic understanding of Facilities
• Experience at a supervisory level is advised

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme
• 24-hour personal helpline for employees, providing counselling & information services
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
• Our Training Academy provides excellent training and development opportunities for our people

BaxterStorey

#s1-Gen

Company DescriptionPortico is defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.Job DescriptionWe are looking for an energetic, service driven Supervisor to join our award winning team in the heart of Covent Garden. This is an ideal role for someone with a great focus on customer service.Someone who can maintain a 5 star welcome experience for guests and visitors of this busy multi occupied building.They will work closely with the building management and events team on creating a memorable customer experience.They will be the focal point of the building, co ordinating other FOH services and reporting any issues through the right channels. This role requires working with high end clients, understanding needs and focussing on service standards. Duties include scheduling, training, performance management, and acting as the main point of contact for service delivery standards.If this sounds like you - please apply today!Hours: 8:00 - 6:00 pm 45 Hours per weekSalary: £40, 000QualificationsLooking for someone who has attention to service standards, Strong written and verbal communication skills. A background in the hospitality or customer service industries would be a benefit. Good knowledge of MS office. A driven individual who can self motivate. Problem solving skills, an interest and basic understanding of Facilities. And experience at a supervisory level is advised.Additional InformationWhat's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.