Front of House Supervisor

Cosy Club; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A vibrant hospitality venue in Cardiff is seeking a Supervisor to assist with daily operations and ensure high service standards. The ideal candidate will be confident, hospitable and ready to support their team. This role offers competitive pay, a focus on work-life balance, and various incentives, including discounts and rewards. Join us in creating memorable experiences for our guests.

Benefits

Work-life balance

Meals on every shift

50% off food and drinks

Monthly incentives

Paid breaks

Qualifications

• Ability to clearance tables and serve meals effectively.
• Support team members and provide guidance.
• Engage guests and ensure a welcoming atmosphere.

Responsibilities

• Assist with the day-to-day running of the restaurant.
• Create an exceptional atmosphere for guests.
• Oversee service quality and team performance.

Skills

Hospitality instinct

Confidence

Team support

Job description

At Cosy Club, you can expect casual days, vibrant evenings, and weekends where we're the life and soul of the party! From brunch and coffee to dinner and drinks, our guests join us for an experience like no other.

As one of our Supervisors, you'll get a competitive and fair hourly rate with tips alongside:

• A commitment to prioritise your work life balance- including 2 days off and a weekend off every six weeks
• Fair rotas with hours spread fairly and changes kept to a minimum
• Meals on every shift and paid breaks
• Mystery Diner bonus (extra 50p p/h worked that week)
• Power over your pay with Wagestream
• 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
• Focus on your development and progression and a clear understanding on how you are able to do this
• Fabulous incentives to win each month - including spa breaks, trips abroad, food and drink hampers and tickets to festivals
• An invitation to the most talked-about staff party in hospitality- Loungefest!

Most importantly we will ensure you are made to feel welcome at Cosy Club.

Our Supervisors are a hive of knowledge, assisting with the day to day running of the restaurant. You won't hesitate to clear tables, polish glasses and serve meals - whatever it takes to help create our exceptional atmosphere and keep our exemplary standards.

To join us, you need to be charming. To thrive, you need to have confidence in yourself and the ability to view every shift as an event. Your hospitality instinct will act as a role model to our Cosy Clubbers and you will be someone the team can come to for support and ask those niggling questions.

Interested?

Apply today and be part of our growing business!

If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram