Front of House Staff

SeeMe Hired Ltd; Skipton; On-site; GBP 14,000 - 21,000; Part time

Job summary

The Gamekeeper's Inn in Skipton is seeking a Front of House team member to greet guests, take orders, serve meals and beverages, and help maintain a welcoming pub and hotel environment. Weekend and evening shifts are required, with opportunities to upsell, handle bookings at the till, and contribute to a smooth service while upholding licensing and allergen regulations.

Experience in hospitality is desirable; a Level 2 Food Safety award is provided.

Qualifications

• Level 2 Award in Food Safety and Hygiene required or provided.
• Fluent in spoken and written English is required.

Responsibilities

• Greet and seat customers, present menus, and take orders.
• Serve food and beverages, including preparing beverages.
• Upsell where possible and maintain knowledge of the menu.
• Handle customer queries and complaints politely, recording issues for management if needed.
• Maintain a clean and welcoming environment, including clearing tables and restocking supplies.
• Operate the till system, process payments, and manage bookings.
• Provide assistance to accommodation guests, including check-ins and check-outs.
• Follow health, safety, and hygiene regulations.
• Assist in setting up for functions and events.
• Ensure compliance with licensing laws and allergen regulations.

Skills

Customer service

Communication

Upselling

Team player

Education

Level 2 Award in Food Safety and Hygiene

Fluent in English

Tools

Till system

Job description

• Greet and seat customers, present menus, and take orders.
• Serve food and beverages, including preparing beverages.
• Upsell where possible and maintain an up-to-date knowledge of the menu.
• Handle customer queries and complaints politely, recording issues for management if needed.
• Maintain a clean and welcoming environment, including clearing tables and restocking supplies.
• Operate the till system, process payments, and manage bookings.
• Provide assistance to accommodation guests, including check-ins and check-outs.
• Follow health, safety, and hygiene regulations.
• Assist in setting up for functions and events.
• Ensure compliance with licensing laws and allergen regulations.
• Carry out any additional tasks as requested by the line manager.

Education and Qualifications

• Level 2 Award in Food Safety and Hygiene (will be provided).
• Fluent in spoken and written English.

Experience

• Previous bar or waiting experience is desirable.
• Experience with till operation and cash handling is desirable.

Skills and Attributes

• Excellent communication skills and high personal presentation standards.
• Ability to work under pressure and remain calm in stressful situations.
• Friendly, organised, and efficient team player with strong initiative.
• Observant, practical, and professional, with a flexible approach to work., Experience with till operation and cash handling is desirable.
• Previous bar or waiting experience is desirable.

Front of House Staff, weekends and evenings, up to £12.75 per hour

The Gamekeeper's Inn is a traditional Yorkshire pub with 11 bedrooms, holiday lodges and pods. Alongside our busy restaurant and bar, The Netherside Suite can host up to 150 guests, specialising in weddings and events. We are looking for a hardworking, enthusiastic person to join our Front of House team. Evenings and weekend work will be required.