Front of House Security Officer

Corps Security; Greater London; Hybrid; GBP 36.000 - 56.000; Vollzeit

Benefits dieser Stelle

Company sick pay

SIA license renewals

Enhanced Family Leave Pay

Cycle to Work

Staff discounts & rewards

Digital GP

Excellent pension

Death in Service

Recruitment bonus

New business lead

Employee assistance programme

Zusammenfassung

Corps Security is seeking a Front of House Security Officer to deliver on-site security services with a strong customer focus. The role emphasizes professional incident handling, adherence to escalation procedures and collaboration with site colleagues to enhance security operations.

You will work 60 hours per week, Monday to Friday, 07:00–19:00, contributing to a high-standard security service and maintaining site safety and compliance across all shift duties.

Qualifikationen

• Excellent communication skills and a strong customer focus.
• Valid SIA Front-Line License is essential.
• IT skills including Microsoft Office/Excel are desirable.
• Ability to establish and maintain relationships at all levels and complete vetting to BS7858 standards.

Aufgaben

• Provide high standards of performance, professionalism and customer service on site.
• Fully comply with operational instructions and external regulations.
• Report/escalate issues through the chain of command.
• Produce clear, well-written operational reports within required timeframes.
• Maintain site systems and procedures and support improvements.
• Build relationships with guests to enhance security provision.
• Coordinate with Corps Security and management on building maintenance and H&S issues.
• Respond immediately to incidents, including medical, fire, evacuations and crises.
• Perform any other admin duties as required.

Kenntnisse

Excellent communication

Customer focus

SIA Front-Line License

IT skills

BS7858 familiarity

Tools

MS Office/Excel

Jobbeschreibung

Who are we?

Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex‑servicemen on return from the Crimean War.

By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security services provider.

Who are we looking for?

We are looking for a friendly, customer service focused Front of House Security Officer.

You will undertake a crucial role for the business by ensuring consistent service delivery on site in a professional manner, handling incidents in a professional and organised manner whilst always adhering to escalation procedures. You need to take an active role in enhancing the delivery of security operations by ensuring all tasks are completed by all relevant departments but to also understand the culture fully at site.

You will be working 60 hours per week on a Monday to Friday from 07:00 - 19:00.

What we offer:

We are a recognised Real Living Wage Foundation partner and Social Enterprise. We offer a wide range of industry leading benefits, including:

• Company sick pay scheme
• Paid SIA license renewals
• Enhanced Family Leave Pay
• Cycle to Work Scheme
• High staff discounts & rewards scheme
• Access to Digital GP
• Excellent pension scheme
• Death in Service - £5000
• Recruitment bonus scheme
• New business lead scheme
• Employee assistance programme

What you will need:

• Excellent communication skills and a strong customer focus.
• A valid SIA Front-Line License - essential
• CCTV License - desirable
• Confidence and ability to establish and maintain good and effective working relationships at all levels.
• Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
• Able to achieve vetting to BS7858 Standards

What are you going to do:

• High standards of performance, professionalism, and customer service at all times.
• Full compliance with operational instructions (e.g. alarm responses, building access, Production) and external regulations.
• Reporting/Escalating issues following Chain of Command.
• Produce clear, logical, and well‑written operational reports to required timeframes.
• To be fully conversant with site systems and procedures.
• Support Corps Security and site management teams in identifying and implementing service improvements.
• To build relationships with internal and external guests to enhance the security provision.
• To have a deep understanding of all changes in building occupiers, set up and productions; and to ensure information is passed both upwards and cascaded downwards.
• Maintaining safety and security through the operation of the integrated security systems.
• Liaise with supervisors and both Corps Security and management with regards to building maintenance and H&S issues.
• Liaise with external authorities including the police.
• Ensure all policies and procedures are followed.
• Providing immediate response in the event of any minor/major incidents, ranging from responding to medical incidents, fire alarm activation/evacuations and crisis response.
• Any other admin duties that the Duty Security Managers, Supervisors, or clients deems necessary or commensurate with the position.

Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this.

Corps Security adheres to the principles of Equal Employment Opportunities (“EEO”) benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce.

Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.

Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please go to our website www.corpssecurity.co.uk - ‘career’ section and familiarise yourself with the Privacy Notice (Recruitment). Please ensure you are happy with the content, before applying for one for our jobs.