Front of House / Receptionist - Staines - Part Time

RUSH Hair & Beauty; Staines-upon-Thames; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local salon in Staines-upon-Thames is seeking a friendly and customer-focused Front of House / Receptionist. This part-time role (approx. 16 hours per week) involves greeting clients, managing bookings, and maintaining a professional reception area. Ideal candidates will have previous customer service experience, strong communication skills, and a welcoming personality. Enjoy competitive pay and staff discounts on services and products.

Benefits

Up to £12.50 per hour

40% discount for friends & family on all hair and beauty services

Up to 20% discount on all professional homecare products

28 days annual leave inclusive of bank holidays

Career progression for superstars

Annual RUSH Oscars Awards

Qualifications

• Previous experience in a customer service or front of house role, preferably in a salon or spa environment.
• Excellent customer service and communication skills, both in person and over the phone.
• Ability to multitask and handle various administrative tasks.
• Strong organizational and time management skills.
• Proficient computer skills and familiarity with booking systems.

Responsibilities

• Greet clients and assist with booking appointments.
• Manage the salon's schedule and handle client inquiries.
• Maintain a clean and organized reception area.
• Support the salon team with administrative tasks.

Skills

Customer service experience

Communication skills

Organization

Time management

Computer skills

Job description

RUSH Hair & Beauty is currently seeking a friendly and customer-focused Front of House / Receptionist to join our team at our Staines salon. As a Front of House / Receptionist, you will be the first point of contact for our clients and will play a crucial role in providing exceptional customer service and creating a welcoming and professional salon environment.

This is a part time role, approximately 16 hours per week, including weekends.

Your responsibilities will include greeting clients, assisting with booking appointments, managing the salon's schedule, answering phone calls and emails, and handling client inquiries. You will also be responsible for maintaining a clean and organised reception area, as well as supporting the salon team with administrative tasks.

• Previous experience in a customer service or front of house role, preferably in a salon or spa environment.
• Excellent customer service and communication skills, both in person and over the phone.
• Ability to multitask and handle various administrative tasks.
• Strong organizational and time management skills.
• Friendly and welcoming personality.
• Proficient computer skills and familiarity with booking systems.
• Professional appearance and demeanor.

Enjoy the following when working with us:

• Up to £12.50 per hour
• 40% discount for friends & family on all hair and beauty services
• Up to 20% discount on all professional homecare products
• 28 days annual leave inclusive of bank holidays
• Career progression for superstars (Management, Head Office, Recruitment, Training & more)
• Not to forget the annual RUSH Oscars Awards!