Front of House Receptionist - Monday to Friday - Days

www.findapprenticeship.service.gov.uk - Jobboard; City Of London; On-site; GBP 45,000; Full time

Job summary

A leading security solutions provider in the City of London is looking for a Front of House Receptionist for a maternity cover position. The ideal candidate will have a bubbly personality, strong customer service skills, and experience in high-end corporate settings. Duties include welcoming clients, managing the reception area, and ensuring excellent service. The role offers a salary of £44,425 per annum with various benefits including career development and employee recognition awards.

Benefits

Health care plan

Cycle to work scheme

Tailored site uniform

First class training

Employee recognition awards

Qualifications

• Experience in high-end corporate front of house or concierge services.
• SIA licence (optional).
• Punctual and reliable with a friendly, professional demeanor.

Responsibilities

• Meet and greet clients, ensuring a 5-star experience.
• Manage reception area and access control efficiently.
• Handle incoming calls and provide exceptional customer service.

Skills

Customer service

Excellent communication skills

IT literate

Teamwork

Problem-solving

Tools

Microsoft Office

Visitor management systems

Job description

Front of House Receptionist - Monday to Friday - Days

We are looking for someone who has a bubbly welcoming personality for this Maternity Cover Corporate Receptionist position at one of our prestigious sites in the City of London. The role of the Front of House Team will be pivotal to ensuring that tenants, customers, and guests will have a first-class experience when visiting. Information:Position: Front of House Receptionist - Fixed-term maternity cover role for up to 12 monthsLocation: SW3Salary: £44,425.00 per annumHours: 60 Hours per weekShifts: Monday to Friday 07:00-19:00 Job Requirements:SIA licence (optional)Experience in high end corporate front of house or concierge services IT Literate - Basic understanding of access control systems and IT systems/programmes i.e., Microsoft Office for emails Ideally to have an understanding of a visitor management systemsExcellent written and verbal communication skills as well as customer service Must have an excellent command of English Language & Good IT Skills Reliable, Responsible and Punctual A friendly, professional, courteous, and outgoing character To always take pride in your appearance, ensuring immaculate presentation Flexible in the approach to daily duties and additional events when held on site. Be confident you can undertake 100% of all specific duties Be able to provide all the documentation and vetting information requested Key Responsibilities:The role includes you to meet and greet clients, pay attention to details by always inspecting the reception area, reception duties, access control, answering incoming telephone calls, conducting emergency procedures, providing a warm 5-star greeting, ensuring clients receive VIP treatment, meeting and greeting clients in reception. Able to demonstrate and deliver high quality customer service to both our clients and service users.Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet use initiative Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner To always portray a friendly, professional, and courteous demeanour, using open and appropriate body language. To ensure that all visitors and staff are dealt with efficiently, always providing an exceptional customer service ensuring that their expectations are met, if not exceeded. To be responsible for the efficient running of reception, concierge or bookings desks with the professionalism and knowledge required for each location To check guests in & out promptly To always ensure great teamwork both within and outside the department, always demonstrating a “can do” approach and solutions To be responsible for the upkeep and cleanliness of your allocated area including filing and next shift preparation To assist in any other reasonable duties as required Benefits:Health care plan (HSF)Perk Box (HSF) - discounts & offers from cinema tickets to days outCycle to work schemeTailored Site UniformFirst class training allowing you to develop your skillsA view for career developmentLong service & Employee Recognition awardsAnd much more!!A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded World’s Happiest Workplace in 2025.At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decisions are based on qualifications, quality, and business needs.Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.