Front of House / Receptionist - Hammersmith - Full Time

RUSH Hair & Beauty; Greater London; On-site; Full time

Job summary

An established industry player in the beauty sector is on the lookout for a friendly and customer-focused Front of House / Receptionist to join their vibrant team at the Hammersmith salon. This role is pivotal as you will be the first point of contact for clients, ensuring they feel welcomed and valued. Your tasks will include greeting clients, managing appointments, and maintaining an organized reception area. With a commitment to exceptional service, this opportunity offers a dynamic work environment, career progression, and fantastic perks like discounts on services and products. If you have a passion for beauty and customer service, this could be the perfect fit for you.

Benefits

Bis zu £12,50 pro Stunde

40% Rabatt für Freunde & Familie

Bis zu 20% Rabatt auf Produkte

28 Tage Urlaub inkl. Feiertage

Karrierefortschritt für Talente

Jährliche RUSH Oscars Awards

Qualifications

• Erfahrung im Kundenservice oder Empfang, idealerweise in einem Salon oder Spa.
• Ausgezeichnete Kommunikationsfähigkeiten, freundlich und einladend.

Responsibilities

• Begrüßung der Kunden und Unterstützung bei der Terminbuchung.
• Verwaltung des Salonplans und Beantwortung von Anfragen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Multitasking

Organisationsfähigkeiten

Computerkenntnisse

Tools

Buchungssysteme

Job description

RUSH Hair & Beauty is currently seeking a friendly and customer-focused Front of House / Receptionist to join our team at our Hammersmith salon. As a Front of House / Receptionist, you will be the first point of contact for our clients and will play a crucial role in providing exceptional customer service and creating a welcoming and professional salon environment.

We are looking for someone to join us five days per week, including one weekend day.

Your responsibilities will include greeting clients, assisting with booking appointments, managing the salon's schedule, answering phone calls and emails, and handling client inquiries. You will also be responsible for maintaining a clean and organized reception area, as well as supporting the salon team with administrative tasks.

• Previous experience in a customer service or front of house role, preferably in a salon or spa environment.
• Excellent customer service and communication skills, both in person and over the phone.
• Ability to multitask and handle various administrative tasks.
• Strong organizational and time management skills.
• Friendly and welcoming personality.
• Proficient computer skills and familiarity with booking systems.
• Professional appearance and demeanor.

Enjoy the following when working with us:

• Up to £12.50 per hour
• 40% discount for friends & family on all hair and beauty services
• Up to 20% discount on all professional homecare products
• 28 days annual leave inclusive of bank holidays
• Career progression for superstars (Management, Head Office, Recruitment, Training & more)
• Not to forget the annual RUSH Oscars Awards!