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Front of House Receptionist/Admin
King Healthcare Ltd.
London
On-site
GBP 30,000 - 32,000
Full time
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Job summary
Eine etablierte Klinik in London sucht einen Front of House Receptionist / Administrator, um erstklassigen Kundenservice zu bieten und die Ärzte bei der Terminplanung zu unterstützen. In dieser spannenden Rolle sind Sie das erste Gesicht der Klinik und verantwortlich für die Begrüßung der Patienten sowie die Koordination von Terminen. Sie sollten aus einer privaten Gesundheitsumgebung kommen und Erfahrung im Kundenservice haben. Diese Vollzeitstelle bietet ein unterstützendes Umfeld, in dem Sie die Patientenerfahrung verbessern können. Wenn Sie leidenschaftlich daran interessiert sind, Patienten zu helfen und in einem dynamischen Team zu arbeiten, dann ist dies die perfekte Gelegenheit für Sie.
Benefits
Qualifications
- Erfahrung im Kundenservice, idealerweise im Gesundheitswesen.
- Fähigkeit, Patientenbedürfnisse proaktiv zu antizipieren.
Responsibilities
- Begrüßung der Patienten und Koordination von Terminen.
- Gewährleistung eines hohen Standards an Kundenservice für VIP-Patienten.
Skills
Job description
Front of House Receptionist / Admin
Harley Street Clinic
£30,000 - £32,000
Monday to Friday, Full time – Permanent
King Healthcare are currently assisting a Private Clinic in London in their search for a Front of House Receptionist and Administrator. This role will be Front Of House providing excellent customer service to patients and supporting doctors with diary management. Ideally, the applicant will come from a healthcare background in a hospital or clinic setting.
The Role
- Meet and greet patients upon arrival at the Clinic.
- Deliver high standards of customer service to VIP patients.
- Coordinate patient appointments and manage doctors' diaries for efficient clinic operations.
- Ensure the clinic is tidy and fully stocked for smooth daily operations.
- Proactively think ahead and prepare for patient needs.
- Handle emergency situations and work well under pressure.
This is a full-time permanent position, Monday to Friday, with occasional Saturday clinics.
The Candidate
The ideal candidate will come from a private healthcare environment and demonstrate experience in delivering world-class customer service. The client seeks an applicant who can evidence using their initiative to enhance patient experience, going above and beyond to anticipate patient requirements.
Salary and Benefits
The salary on offer for this position is between £30,000 – £32,000, dependent on experience. Additional benefits include a private pension scheme, private healthcare, generous annual leave allowance, and company events.
Contact Information
For more information, please visit the King Healthcare website or speak with Becky at King Healthcare on 07912074756. Alternatively, please send a detailed copy of your CV to adam@kinghealthcare.co.uk.
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